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Presence status between IP Phone and LYNC client

mahmoodmkl
Level 7
Level 7

Hi,

Please i need your support to guide me how can we exchange ths presence status between cisco IP Phone and lync client.

Thanks

5 Replies 5

Hi,

I think i didnt put the question correctly.

I am looking for any feature or how can we exchange the presence status with LYNC.

i mean if i pick my IP Phone and start making a call the LYNC show change my status to either busy or on a call.

I understand that there needs to be some sort of integration and i am looking for the requirements for this integration.

Thanks

Chris Deren
Hall of Fame
Hall of Fame

You will need either IMP integration with RCC or cuci lync.

Chris

Sent from Cisco Technical Support iPhone App

mahmoodmkl
Level 7
Level 7

Hi Chris
Thanks for the reply.can u please eloborate more abt imp n rcc

Thanks

Sent from Cisco Technical Support Android App

RCC - Remote Call Control, works but not recommanded by neither CDW or MSFT, requires CUPS/IMP server for server level integration

CUCI-Lync - Client based integration, requires running plugin which it does not seem you are going after.

HTH,

Chris

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