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Presence status between IP Phone and LYNC client

Hi,

Please i need your support to guide me how can we exchange ths presence status between cisco IP Phone and lync client.

Thanks

5 REPLIES

Re:Presence status between IP Phone and LYNC client

Presence status between IP Phone and LYNC client

Hi,

I think i didnt put the question correctly.

I am looking for any feature or how can we exchange the presence status with LYNC.

i mean if i pick my IP Phone and start making a call the LYNC show change my status to either busy or on a call.

I understand that there needs to be some sort of integration and i am looking for the requirements for this integration.

Thanks

Hall of Fame Super Silver

Re: Presence status between IP Phone and LYNC client

You will need either IMP integration with RCC or cuci lync.

Chris

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Re:Presence status between IP Phone and LYNC client

Hi Chris
Thanks for the reply.can u please eloborate more abt imp n rcc

Thanks

Sent from Cisco Technical Support Android App

Hall of Fame Super Silver

Re:Presence status between IP Phone and LYNC client

RCC - Remote Call Control, works but not recommanded by neither CDW or MSFT, requires CUPS/IMP server for server level integration

CUCI-Lync - Client based integration, requires running plugin which it does not seem you are going after.

HTH,

Chris

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