Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Users might experience few discrepancies in Search results. We are working on this on our side. We apologize for the inconvenience it may have caused.
New Member

Presence upgrade 7.x to 8.x

Hi experts,

                Right now i am using CUPS 7.0.6.10000-17 and i want to upgrade to 8.X....but i dont find right IOS image in cisco software downloads....On cisco site i can find upgrade 7.x to 7.x(X) and 8.x to 8.x(X)...but not upgrade files for 7.x to 8.x....so can any one hlep me how to upgrade directly from 7.

x to 8.x....thank you.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

Re: Presence upgrade 7.x to 8.x

Release 7.0(x) to 8.0(x)

Upgrades from Release 7.0(x) to Release 8.0(x) require the  UCSInstall_CUP_*.sgn.iso file.

Perform these steps to order the "Installation and Upgrade (7.0(x) to  8.0.(x))" upgrade DVD and acquire the .isofile as part of your  Cisco Unified Presence order:

1. Go to http://www.cisco.com/upgrade.

2. Enter your software contract  number.

3. Select the CUP7-8-0-U-K9= option  to order. If you do not see the CUP7-8-0-U-K9= option, contact your  Cisco Account Team and/or Reseller to resolve your Contract issue.

4. Install the "Installation and  Upgrade (7.0(x) to 8.0.(x))" upgrade DVD that Cisco provides.

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_0/english/rel_notes/cup8xrn.html

Upgrade from Cisco.com

Cisco does not support downloading major Cisco Unified Presence software  releases from Cisco.com, for example, Cisco Unified Presence Release  8.0(1). From Cisco.com you can download upgrade-only software images  that are used to upgrade from a previous major software release to a  subsequent software point release of Cisco Unified Presence. For  example, you can download Cisco Unified Presence Release 8.0(2) from  Cisco.com.

To  download this software, go to http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240. You must have an account on Cisco.com to access the Software  Center. The images posted at the Software Center require existing  installations of Cisco Unified Presence.

I'd also recommend you to review these topics from the same link:

Software Licensing Requirements for 7.0(x) to 8.0(x) Upgrades
Software Licensing Requirements for VMWare
Recommendations for Release 7.0(x) to 8.0(x) Upgrades
Recommendations for Release 7.0(x) to 8.0(x) Intercluster Upgrades

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Re: Presence upgrade 7.x to 8.x

I have not done this upgrade yet but based on my interpretation of the

release notes, you cannot use the ISO images on CCO to upgrade from one

major release to another.

From:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cups/8_0/english/rel_n

otes/cup8xrn.html#wp2666371

" Cisco does not support downloading major Cisco Unified Presence software

releases from Cisco.com, for example, Cisco Unified Presence Release 8.0(1).

From Cisco.com you can download upgrade-only software images that are used

to upgrade from a previous major software release to a subsequent software

point release of Cisco Unified Presence. For example, you can download

Cisco Unified Presence Release 8.0(2) from Cisco.com.

To download this software, go to

<>

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240. You

must have an account on Cisco.com to access the Software Center. The images

posted at the Software Center require existing installations of

Cisco Unified Presence. "

Basically, my read is you can only use the CCO images to apply maintenance

releases. If you want to upgrade from 7x to 8x then you will need to order

the upgrade kit:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cups/8_0/english/rel_n

otes/cup8xrn.html#wp2710347

HTH.

Regards,

Bill

On 9/2/10 4:10 PM, "shamkumar"

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

9 REPLIES
Cisco Employee

Re: Presence upgrade 7.x to 8.x

Release 7.0(x) to 8.0(x)

Upgrades from Release 7.0(x) to Release 8.0(x) require the  UCSInstall_CUP_*.sgn.iso file.

Perform these steps to order the "Installation and Upgrade (7.0(x) to  8.0.(x))" upgrade DVD and acquire the .isofile as part of your  Cisco Unified Presence order:

1. Go to http://www.cisco.com/upgrade.

2. Enter your software contract  number.

3. Select the CUP7-8-0-U-K9= option  to order. If you do not see the CUP7-8-0-U-K9= option, contact your  Cisco Account Team and/or Reseller to resolve your Contract issue.

4. Install the "Installation and  Upgrade (7.0(x) to 8.0.(x))" upgrade DVD that Cisco provides.

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_0/english/rel_notes/cup8xrn.html

Upgrade from Cisco.com

Cisco does not support downloading major Cisco Unified Presence software  releases from Cisco.com, for example, Cisco Unified Presence Release  8.0(1). From Cisco.com you can download upgrade-only software images  that are used to upgrade from a previous major software release to a  subsequent software point release of Cisco Unified Presence. For  example, you can download Cisco Unified Presence Release 8.0(2) from  Cisco.com.

To  download this software, go to http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240. You must have an account on Cisco.com to access the Software  Center. The images posted at the Software Center require existing  installations of Cisco Unified Presence.

I'd also recommend you to review these topics from the same link:

Software Licensing Requirements for 7.0(x) to 8.0(x) Upgrades
Software Licensing Requirements for VMWare
Recommendations for Release 7.0(x) to 8.0(x) Upgrades
Recommendations for Release 7.0(x) to 8.0(x) Intercluster Upgrades

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Presence upgrade 7.x to 8.x

Thank you so much for ur instant and very quick information.....I appreciate that...and let me try with your precious information....thank you again...

Re: Presence upgrade 7.x to 8.x

I have not done this upgrade yet but based on my interpretation of the

release notes, you cannot use the ISO images on CCO to upgrade from one

major release to another.

From:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cups/8_0/english/rel_n

otes/cup8xrn.html#wp2666371

" Cisco does not support downloading major Cisco Unified Presence software

releases from Cisco.com, for example, Cisco Unified Presence Release 8.0(1).

From Cisco.com you can download upgrade-only software images that are used

to upgrade from a previous major software release to a subsequent software

point release of Cisco Unified Presence. For example, you can download

Cisco Unified Presence Release 8.0(2) from Cisco.com.

To download this software, go to

<>

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240. You

must have an account on Cisco.com to access the Software Center. The images

posted at the Software Center require existing installations of

Cisco Unified Presence. "

Basically, my read is you can only use the CCO images to apply maintenance

releases. If you want to upgrade from 7x to 8x then you will need to order

the upgrade kit:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cups/8_0/english/rel_n

otes/cup8xrn.html#wp2710347

HTH.

Regards,

Bill

On 9/2/10 4:10 PM, "shamkumar"

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

New Member

Re: Presence upgrade 7.x to 8.x

Thank you so much for ur information.....I appreciate that.....

New Member

Re: Presence upgrade 7.x to 8.x

Hi there,

Just checking to see if you managed to do the upgrade. Am planning to do it myself in a couple of days. Have got the upgrade disc from Cisco for it. One of the things I noticed is that the device type will need to change. With ver 7, the device type was unified personal communicator whereas with ver 8 it has changed to client services framework. Am planning to use BAT to deal with this. Are there any other gotchas you stumble upon? Thanks in advance.

Re: Presence upgrade 7.x to 8.x

Hey Nelson,

Just so you know, you can still use the CUPC 7.x clients with CUPS 8.0.2 and above

This will give you time to test a couple of users with the new CUPC 8.x before migrating everybody to the new client.

HTH,

Christos

New Member

Re: Presence upgrade 7.x to 8.x

Hi,

Just wonderinf whether anyone had actually performed this upgrade. I have received the "Installation and  Upgrade (7.0(x) to 8.0.(x))" upgrade DVD from Cisco however if I go to Software Upgrades, it does not find a valid upgrade.

It is a bootable DVD - when I boot it goes into the setup for 8.0. Will this upgrade my 7.0 version if I continue, or will it install a fresh version of 8.0?

Looking for someone who has actually performed the upgrade to advise how to do it! The steps are a bit vague I think!

Thanks,

Matt

New Member

Re: Presence upgrade 7.x to 8.x

If you boot into it, pretty sure it will overwrite your 7.  That's not an upgrade scenario.

What version of 7 are you?

Re: Presence upgrade 7.x to 8.x

Hi,

I did a successful upgrade a couple of weeks ago.

I got the upgrade DVD for CUPS 8.0(4), put it in the server drive then selected Software Upgrades > Install/Upgrade from OS Admin and installed the upgrade.

I then switched versions and installed the upgrade license file. Everything worked fine (this was on an IBM x3250 M2 server).

The only issue I had was that CUPC 8.5 had issues working with CUPS 8.0(4). When I tried CUPC 8.0 everything worked ok.

1143
Views
0
Helpful
9
Replies
CreatePlease to create content