12-25-2011 03:55 AM - edited 03-16-2019 08:41 AM
hay
i install presense 8.5.2.10000-49 with cupc ver 8.5.2
for some reason i cant open the "phone" from the cupc to dial numbers
the simboll is not responding no meter what i try
all sinc perfect
tk
shoham
12-25-2011 03:59 AM
Ensure that the Windows firewall on CUPC user PC, is turned off or atleast the UDP traffic is allowed through it. The issue is described here in the Troubleshooting guide http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/7_0/english/troubleshooting/guide/trouble.html#wp1090426
For details about network ports used by the application, see the Cisco Unified Personal Communicator release notes at the following URL: http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html
Pls rate the post if it helps.
GP.
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