Preserving Caller ID on CME through CUE Auto-Attendant
I'm having problems with a CME 10.0 system / CUE 8.6.7 where the caller id from the carrier gets "lost" somehow when traversing from CME to the auto-attendant on CUE.
This system has four analog lines connecting to FXO ports all of which are configured to send the call to the AA. I have tried reconfiguring one of the FXO ports to go straight to a ephone-dn, whereupon the caller id is present and shows up on the screen. But taking the call through the CUE AA somehow kills the caller id from showing up.
Here are two "debug vpm signal" captures I took, the first with the call going through the auto-attendant, the second with the call going straight to a epone-dn.
I have other CME systems on the same versions of CME and CUE that aren't displaying this problem, so I'm trying to figure out why the caller id is lost on this one. Any help will be greatly appreciated.
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