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Previoius Firmware Loads

I have a 7911 with an older firmware load so it won't update to our current default. I know I have to upgrade it in steps, but is there a way to look on the call manager and see what previous versions are installed so I know what to step up to first?                  

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Cisco Employee

Previoius Firmware Loads

You can use the TFTP management page to see what's installed and available.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Previoius Firmware Loads

I don't know how old is the firmware but try to access the phone via http web.

And maybe give you the current load, in the newer firmwares you can do that.

Alex

if this helps, please rate

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