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New Member

PRI Caller ID Name

I have a 2811 router with a PRI coming in and Unified Communications Manager Business Edition 6.0. We are receiving the caller id number and not the name on the phones. Any advice on what to look for?

5 REPLIES

Re: PRI Caller ID Name

First things first, is your Service provider sending calling Name? If yes

If you are using MGCP, Under your T1/PRI settings, try checking "Send Calling Name In Facility IE"

New Member

Re: PRI Caller ID Name

The service provider indicates they are sending name and we are using H.323.

Hall of Fame Super Gold

Re: PRI Caller ID Name

Which switch type is that? If the name is sent asn.1 encoded (easy to see with debug isdn q931), you need

voice service voip

qsig decode

New Member

Re: PRI Caller ID Name

Last time I checked....H.323 does not support caller ID name.

Hall of Fame Super Gold

Re: PRI Caller ID Name

Yes it does, check previous threads for the very same issue.

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