I'm trying to troubleshoot a voice quality problem. I have some specific info about poor quality calls (such as extension, date and time) that allows me to find the exact CDR. After extensive troubleshooting I'm wondering if perhaps I have a PRI with a bad or error-prone channel.
Given a CDR is there anyway to identify the channel (B channel) on the PRI that was used? The CDR provides the gateway and slot & port, but how do I identify the channel?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...