06-13-2014 06:59 AM - edited 03-16-2019 11:06 PM
Hi all
recently we migrated to CUCM 10.0 using the PCD.
The migration is ok, but i can´t login to the Prime License manager co-resident in the CUCM.
I try with the same credentials of the CUCM, but it say error user/password
Thanks a lot
Guillermo
06-13-2014 07:35 AM
What do you get if you issue this command via CLI
license management list users
06-13-2014 07:38 AM
jaime,
I obtain this
admin:license management list users
App user: ccmadministrator
Remember it is co-resident, then I connect to the cucm CLI.
06-13-2014 07:39 AM
Is that the user you're trying to use??
06-13-2014 07:45 AM
Yes, and try using the same password of the CUCM.
12-16-2015 01:50 AM
Not sure if you ever resolved this but I was just facing a very similar issue, unable to log into PLM with App Admin username and password, then I remembered that I had changed the App Admin password, so tried the old password and I was then able to log in.
It appears that the PLM user isnt linked to the UCM App Admin account, looks like its just a copy when the server is first created.
Richard
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: