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New Member

Prime License Mnager co-resident I can´t Login

Hi all

 

recently we migrated to CUCM 10.0 using the PCD.

 

The migration is ok, but i can´t login to the Prime License manager co-resident in the CUCM.

 

I try with the same credentials of the CUCM, but it say error user/password

 

Thanks a lot

Guillermo

5 REPLIES
Cisco Employee

What do you get if you issue

What do you get if you issue this command via CLI

license management list users

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

jaime,I obtain thisadmin

jaime,

I obtain this

admin:license management list users
App user: ccmadministrator

Remember it is co-resident, then I connect to the cucm CLI.

 

Cisco Employee

Is that the user you're

Is that the user you're trying to use??

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Yes, and try using the same

Yes, and try using the same password of the CUCM.

Not sure if you ever resolved

Not sure if you ever resolved this but I was just facing a very similar issue, unable to log into PLM with App Admin username and password, then I remembered that I had changed the App Admin password, so tried the old password and I was then able to log in.

It appears that the PLM user isnt linked to the UCM App Admin account, looks like its just a copy when the server is first created.

Richard

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