Hi everyone, I have a problem on the customer's cp6921 ... I would like to enable the ForwardAll softkey on the user device to the 2nd line under CUCM 7.1.5. I have found out the workaround but as soon as I reach the last step and configuration options, have an error message on the web page (" requested resource Webdialer is not available"). I have not yet figured out if it is the correct path, but I can not continue ... help please!
Usually it's used for things like Click To Call applications. I don't think it should be necessary for this though. Can you send a screenshot of how you're getting to this? My user webpage works fine to set the forward all.
How Brian has already said: Cisco Unified Serviceability->Tools->Control Center- Feature Services->Select publisher node in the Server dropdown...then press "Go" button and find Cisco WebDialer Web Service under CTI Services, check it and click Start/Restart ("Play" button).