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New Member

Problem CCM 5.1 Installation.

When i try to reinstall CCM 5.1, the instalation crash.

The system message error.

Critical logs

The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider.

Script "/usr/local/cm/script/5.1.2.1000-11/cm-dbms-install install PostInstall 5.1.2.1000-11 5.1.2.1000-11 /usr/local/cm/ /usr/local/cm/ /common/log/install/install.log" exited with errors (1)

The system will now halt.

Installation log

07/20/2007 11:38:10 IPM|(CAPTURE) su -c 'source /usr/local/cm/db/informix/local/ids.env ; onparams -a -d ccmlog -s 182000' - informix|<LVL::Debug>

07/20/2007 11:38:10 IPM|(CAPTURE) su -c 'source /usr/local/cm/db/informix/local/ids.env ; onparams -a -d ccmlog -s 182000' - info'source /usr/local/cm/db/informix/local/ids.env rmix|<LVL::Debug>

07/20/2007 11:38:10 IPM|(CAPTURE) Error Initializing IDS ["Error executing [su -c ; onparams -a -d ccmlog -s 182000' - informix] returned [256]"]|<LVL::Debug>

07/20/2007 11:38:10 IPM|(CAPTURE) Error [CCMLOG]|<LVL::Debug>

07/20/2007 11:38:10 IPM|(CAPTURE) Install Post Failed|<LVL::Debug>

07/20/2007 11:38:10 IPM|(CAPTURE) rc=1|<LVL::Debug>

07/20/2007 11:38:10 IPM| end-of-work: [cmd="/usr/local/cm/script/5.1.2.1000-11/cm-dbms-install install PostInstall 5.1.2.1000-11 5.1.2.1000-11 /usr/local/cm/ /usr/local/cm/ /common/log/install/install.log"]|<LVL::Info>

07/20/2007 11:38:10 IPM|Child's return-status = 0x00000100|<LVL::Debug>

07/20/2007 11:38:10 IPM|Internal Error, File:ipm.c:1842, Function: ipmDoTimedCommand(), Script "/usr/local/cm/script/5.1.2.1000-11/cm-dbms-install install PostInstall 5.1.2.1000-11 5.1.2.1000-11 /usr/local/cm/ /usr/local/cm/ /common/log/install/install.log" exited with errors (1)|<LVL::Critical>

07/20/2007 11:38:12 IPM| end-of-session "Running installation scripts (continued)": 553.847 secs.|<LVL::Info>

07/20/2007 11:38:12 IPM|Close progress meter "Configuration and Setup"|<LVL::Info>

07/20/2007 11:38:12 post_install.sh|check_for_critical_error, found /common/log/install/critical.log, exiting|<LVL::Error>

07/20/2007 11:38:12 display_screen|Arguments: "Critical Error" "The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider.

Script "/usr/local/cm/script/5.1.2.1000-11/cm-dbms-install install PostInstall 5.1.2.1000-11 5.1.2.1000-11 /usr/local/cm/ /usr/local/cm/ /common/log/install/install.log" exited with errors (1)

The system will now halt.

fixie rider
7 REPLIES

Re: Problem CCM 5.1 Installation.

Is this a basic install or windows upgrade ?

New Member

Re: Problem CCM 5.1 Installation.

More details.....The media of installation is a DVD , and the dvd test past OK.

Try to format at low level the HDD, but the problem it persists.

thanks

PD: It's Basic Instalation

fixie rider

Re: Problem CCM 5.1 Installation.

So have you tried multiple re-installations and have it failed every single time ?

Gold

Re: Problem CCM 5.1 Installation.

When the installation fails, it would ask you to insert a USB Drive and copy all the log files. Can you attach the complete log files here.

New Member

Re: Problem CCM 5.1 Installation.

All the instalaltion crash at the same time.

attach the dump files.

http://rapidshare.com/files/44057505/diagnose127.0.0.1.2007-07-20.11.20.29.tar.gz.html

thanks

fixie rider
New Member

Re: Problem CCM 5.1 Installation.

ins

New Member

Re: Problem CCM 5.1 Installation.

The problem has solved.

Unplugt the de CCM at network, and instaled the CCMA whitout Wizard... and the installation WOrk!

Thanks for you help

bye bye

fixie rider
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