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Community Member

problem in sound is low

hello,

i have CCM 4.1 that is connected to PBX via 2811 Gateway, when i make call to some destinations, the sound iv very low.

i don't know what's the problem.

help me to troubleshoot or to resolve this problem.

Best Regards.

2 REPLIES
Community Member

Re: problem in sound is low

Hi,

I had this problem last week where a PRI link (used for voice) came into my network via a 2610XM. Despite attenuation changes, volume changes etc I was unable to increase the outgoing volume. I was lucky enough to have another 2801 which I replaced the 2610XM with and the volume issues have cleared up. What version of IOS is on the 2811??

Community Member

Re: problem in sound is low

hi,

this is the version used

flash:c2800nm-ipvoicek9-mz.124-17.bin

have you any solution to my problem.

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