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New Member

problem in SRST mode registration

Hiii Experts

When the router connectvity to Server fails (via E1) ....the phone connected to switches...3905(SIP) and 6921(sccp) gets register into local srst mode within 2 minutes....but the 8945 phones are not registering itself into local SRST mode....phone not registered info comes....what may be the probable cause........plz help

Regards Nitesh

  • IP Telephony
2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: problem in SRST mode registration

Hi
That model is supported from srst version 8.8 that means at leat ios 15.2(1)
Upgrage the IOS and all should work fine


HTH

Regards

Carlo

Sent from Cisco Technical Support iPhone App

Please rate all helpful posts "The more you help the more you learn"
Cisco Employee

Re: problem in SRST mode registration

if your IOS ver 15.1(4)M and SRST version is 8.6, then you have to add following IOS command in order to register phones.

Configuring Cisco Unified 8941 and 8945 SCCP IP Phones

To configure Cisco Unified 8941 and 8945 SCCP IP Phones in SRST mode,

perform the following commands:

Note This section is required only in SRST version 8.6 and is not required for version 8.6 and higher.

SUMMARY STEPS

1. enable

2. configure terminal

3. ephone-type phone-typ

4. device-id number

5. device-type phone-type

6. end

Add following to IOS global config:

Router# config term

Router(config)#ephone-type 8945

Router(config-ephone-type)#device-id 585

Router(config-ephone-type)#device-type 8945

Supported links and reference.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/admin/sccp_sip_sr

st/configuration/guide/SCCP_and_SIP_SRST_Admin_Guide/srst_setting_up_using_

sccp.html#wp1362302

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/admin/sccp_sip_sr

st/configuration/guide/SCCP_and_SIP_SRST_Admin_Guide/srst_roadmap.html#wp10

92434

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/command/reference

/srstcr/srsa_a_m.html#wp1360124

Br,

Nadeem

Br, Nadeem Please rate all useful post.
14 REPLIES
Cisco Employee

problem in SRST mode registration

Does your SRST version supports the 8945???

What protocol are you using??

Does it have the correct SRST reference?

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

problem in SRST mode registration

at other location it supports SRST mode....r u talking abt the OS version of the router?

Hall of Fame Super Silver

problem in SRST mode registration

Post your SRST configuration and "sh ver", and let us know if the 8945 is using SCCP or SIP.

Chris

Cisco Employee

Re: problem in SRST mode registration

Has this work ever I mean did ever 8945 phones falls into SRST and registered ? I have had this issue in my expeirence and which could be related compatability of 8945 with IOS version and have them registered additional configuration required on the router side. . But that only can be confirmed once you send all information as asked by Chris.

Br,

Nadeem Ahmed

Br, Nadeem Please rate all useful post.
New Member

problem in SRST mode registration

chris...........the version is i remeber 15.1 and the phone is sccp

version in details i will post u soon as of now my router is not accesible to me

Re: problem in SRST mode registration

Hi
That model is supported from srst version 8.8 that means at leat ios 15.2(1)
Upgrage the IOS and all should work fine


HTH

Regards

Carlo

Sent from Cisco Technical Support iPhone App

Please rate all helpful posts "The more you help the more you learn"
New Member

problem in SRST mode registration

Dear Carlo....thanx it worked

Re: problem in SRST mode registration

If this is a 2800 series router it is not going to work. The CME/SRST engine in those model routers does not support that model phone as Java was eluding to.

Have a look here:

https://supportforums.cisco.com/message/4028027#4028027

New Member

problem in SRST mode registration

Tracy.........its cisco2951.....

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