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Problem in upgrading from CUCM 8.5.1 to CUCM 8.6.2

Unable to upgarde cucm 8.5 to 8.6 ,

installed referesh upgrade cop file . tried on SFTP and using local DVD same below error displayed . Any one have any solution please share .

Installation Status

File UCSInstall_UCOS_8.6.2.21900-5.sgn.iso
Start Time Mon Dec 10 14:31:47 GST 2013
Status

Error encountered: An unknown error occurred while accessing the upgrade file.

12/10/2013 13:44:37 file_list.sh|Starting file_list.sh|<LVL::Info>

12/10/2013 13:44:37 file_list.sh|Parse argument method=remote_sftp|<LVL::Debug>

12/10/2013 13:44:37 file_list.sh|Parse argument source_dir=/|<LVL::Debug>

12/10/2013 13:44:37 file_list.sh|Parse argument dest_file=/var/log/install/downloaded_versions|<LVL::Debug>

12/10/2013 13:44:37 file_list.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>

12/10/2013 13:44:37 file_list.sh|Parse argument user_name=cisco|<LVL::Debug>

12/10/2013 13:44:37 file_list.sh|Process remote SFTP request|<LVL::Info>

12/10/2013 13:44:37 file_list.sh|Calling SFTP command with metering off|<LVL::Debug>

12/10/2013 13:44:38 file_list.sh|SFTP command complete (0)|<LVL::Debug>

12/10/2013 13:44:38 file_list.sh|List file (pre-filtered):|<LVL::Debug>

12/10/2013 13:44:38 file_list.sh|(CAPTURE) UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>

12/10/2013 13:44:38 file_list.sh|(CAPTURE) ciscocm.refresh_upgrade_v1.1.cop.sgn|<LVL::Debug>

12/10/2013 13:44:38 file_list.sh|/opt/cisco/install/bin/filter file=/var/log/install/downloaded_versions|<LVL::Debug>

12/10/2013 13:44:38 filter|Parse argument file=/var/log/install/downloaded_versions|<LVL::Debug>

12/10/2013 13:44:38 filter|No patch type specified. Optional.|<LVL::Debug>

12/10/2013 13:44:38 filter|No upgrade mode specifed. Optional.|<LVL::Debug>

12/10/2013 13:44:43 filter|Processing filter candidate names|<LVL::Debug>

12/10/2013 13:44:43 filter|Process "UCSInstall_UCOS_8.6.2.21900-5.sgn.iso"|<LVL::Debug>

12/10/2013 13:44:43 filter|    Match against patch pattern  (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

12/10/2013 13:44:43 filter|    Match against patch pattern  (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

12/10/2013 13:44:43 filter|    Match against patch pattern  (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>

12/10/2013 13:44:43 filter|INorOUT=IN UCSInstall_UCOS_8.6.2.21900-5.sgn.iso: Filter passed.|<LVL::Debug>

12/10/2013 13:44:43 filter|Process "ciscocm.refresh_upgrade_v1.1.cop.sgn"|<LVL::Debug>

12/10/2013 13:44:43 filter|    Match against patch pattern  (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

12/10/2013 13:44:43 filter|    Match against patch pattern  (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

12/10/2013 13:44:43 filter|    Match against patch pattern Signed Standard upgrade patch file (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>

12/10/2013 13:44:43 filter|    Match against patch pattern  (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against es pattern  (UCSInstall_UCOS_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against es pattern  (UCSInstall_UCOS_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against es pattern  (UCSInstall_UCOS_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against es pattern  (UCSInstall_UCOS_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against su pattern  (UCSInstall_UCOS_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against su pattern  (UCSInstall_UCOS_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against su pattern  (UCSInstall_UCOS_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against su pattern  (UCSInstall_UCOS_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against cop pattern  (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against cop pattern  (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop.sgn)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against cop pattern  (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against cop pattern  (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against cop pattern  (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against cop pattern  (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against cop pattern  (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against cop pattern  (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against cop pattern  (cmterm-.*\.cop)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against cop pattern  (cmterm-.*\.cop\.sgn)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against cop pattern  (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against cop pattern  (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>

12/10/2013 13:44:44 filter|    Match against cop pattern  (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>

12/10/2013 13:44:45 filter|    Match against cop pattern  (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>

12/10/2013 13:44:45 filter|    Match against cop pattern  (ciscocm..*.cop)|<LVL::Debug>

12/10/2013 13:44:45 filter|    Match against cop pattern  (ciscocm..*.cop.sgn)|<LVL::Debug>

12/10/2013 13:44:45 filter|INorOUT=IN ciscocm.refresh_upgrade_v1.1.cop.sgn: Filter passed.|<LVL::Debug>

12/10/2013 13:44:45 file_list.sh|List file (post-filtered):|<LVL::Debug>

12/10/2013 13:44:45 file_list.sh|(CAPTURE) <?xml version="1.0" encoding="UTF-8"?>|<LVL::Debug>

12/10/2013 13:44:45 file_list.sh|(CAPTURE) <InstallList>|<LVL::Debug>

12/10/2013 13:44:45 file_list.sh|(CAPTURE)     <InstallItem type="patch" secure-file="UCSInstall_UCOS_8.6.2.21900-5.sgn.iso" version="8.6.2.21900-5" file="UCSInstall_UCOS_8.6.2.21900-5.sgn.iso" reboot="no" signed="yes"/>|<LVL::Debug>

12/10/2013 13:44:45 file_list.sh|(CAPTURE)     <InstallItem type="cop" secure-file="ciscocm.refresh_upgrade_v1.1.cop.sgn" version="0.0.0.0-0" file="ciscocm.refresh_upgrade_v1.1.cop" reboot="no" signed="yes"/>|<LVL::Debug>

12/10/2013 13:44:45 file_list.sh|(CAPTURE) </InstallList>|<LVL::Debug>

12/10/2013 13:44:45 file_list.sh|success|<LVL::Info>

12/10/2013 13:44:45 file_list.sh|file_list.sh complete (rc=0)|<LVL::Info>

12/10/2013 13:44:53 upgrade_validate_file.sh|Starting upgrade_validate_file.sh|<LVL::Info>

12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument method=remote_sftp|<LVL::Debug>

12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument source_dir=/|<LVL::Debug>

12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>

12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>

12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument user_name=cisco|<LVL::Debug>

12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_type=patch|<LVL::Debug>

12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_signed=yes|<LVL::Debug>

12/10/2013 13:44:53 upgrade_validate_file.sh|Process remote SFTP request|<LVL::Info>

12/10/2013 13:44:53 upgrade_validate_file.sh|Get //UCSInstall_UCOS_8.6.2.21900-5.sgn.iso size via sftp|<LVL::Debug>

12/10/2013 13:44:54 upgrade_validate_file.sh|Size of file obtained from sftp is 4793341952|<LVL::Debug>

12/10/2013 13:44:54 upgrade_validate_file.sh|Total space needed is 9586683904|<LVL::Debug>

12/10/2013 13:44:54 upgrade_validate_file.sh|Check free space|<LVL::Info>

12/10/2013 13:44:54 upgrade_validate_file.sh|There is enough space on device to proceed.|<LVL::Info>

12/10/2013 13:44:54 upgrade_validate_file.sh|(CAPTURE)   Free space : 25916985344|<LVL::Debug>

12/10/2013 13:44:54 upgrade_validate_file.sh|(CAPTURE) Space needed : 19827077120|<LVL::Debug>

12/10/2013 13:44:54 upgrade_validate_file.sh|Remote SFTP request complete (0)|<LVL::Info>

12/10/2013 13:44:54 upgrade_validate_file.sh|success|<LVL::Info>

12/10/2013 13:44:54 upgrade_validate_file.sh|upgrade_validate_file.sh complete (rc=0)|<LVL::Info>

12/10/2013 13:44:54 upgrade_validate_file.sh|Unmount DVD|<LVL::Info>

12/10/2013 13:44:57 upgrade_get_file.sh|Starting upgrade_get_file.sh|<LVL::Info>

12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument method=remote_sftp|<LVL::Debug>

12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument source_dir=/|<LVL::Debug>

12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>

12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>

12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>

12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument user_name=cisco|<LVL::Debug>

12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument version=8.6.2.21900-5|<LVL::Debug>

12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_type=patch|<LVL::Debug>

12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_signed=yes|<LVL::Debug>

12/10/2013 13:45:08 upgrade_get_file.sh|Process remote SFTP request|<LVL::Info>

12/10/2013 13:45:08 upgrade_get_file.sh|source_dir=/, dest_file=/common/download//UCSInstall_UCOS_8.6.2.21900-5.sgn.iso, file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>

12/10/2013 13:45:08 upgrade_get_file.sh|Starting SFTP|<LVL::Debug>

12/10/2013 14:29:34 upgrade_get_file.sh|Mount /common/download//UCSInstall_UCOS_8.6.2.21900-5.sgn.iso on /mnt/source|<LVL::Info>

12/10/2013 14:29:34 upgrade_get_file.sh|Download of iso file RTMTStart|<LVL::Notice>

12/10/2013 14:29:34 upgrade_get_file.sh|Create md5 "/common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso.md5"|<LVL::Info>

12/10/2013 14:30:49 upgrade_get_file.sh|MD5(/common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso)= e8:da:df:9a:3a:61:ee:27:4d:c5:4f:7b:77:78:bc:f1|<LVL::Debug>

12/10/2013 14:30:49 upgrade_get_file.sh|Create md5 complete|<LVL::Info>

12/10/2013 14:30:49 upgrade_get_file.sh|Authenticate file "/common/download/8.6.2.21900-5/checksum_file.sgn"|<LVL::Info>

12/10/2013 14:30:49 upgrade_get_file.sh|File authentication complete|<LVL::Debug>

12/10/2013 14:30:49 upgrade_get_file.sh|authenticating ISO name, filename=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso, isoname=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>

12/10/2013 14:30:49 upgrade_get_file.sh|Download of iso file RTMTFinish|<LVL::Notice>

12/10/2013 14:30:49 upgrade_get_file.sh|Checking for preflight script|<LVL::Debug>

12/10/2013 14:30:49 upgrade_get_file.sh|Executing preflight script: /mnt/source/Cisco/install/bin/preflight isolocation=/mnt/source|<LVL::Info>

12/10/2013 14:30:49 preflight|Starting preflight|<LVL::Info>

12/10/2013 14:30:49 preflight|Validate preflight data|<LVL::Info>

12/10/2013 14:30:49 preflight|Preflight data validation complete|<LVL::Info>

12/10/2013 14:30:49 preflight|Determine upgrade type|<LVL::Info>

12/10/2013 14:30:50 preflight|Active RH version = 4AS|<LVL::Debug>

12/10/2013 14:30:50 preflight|New os version(xml) = 5Server|<LVL::Debug>

12/10/2013 14:30:50 preflight|HW model = VMware|<LVL::Debug>

12/10/2013 14:30:50 preflight|Upgrade type = RU|<LVL::Debug>

12/10/2013 14:30:50 preflight|Obtain product type|<LVL::Info>

12/10/2013 14:30:53 preflight|Obtained product type CallManager|<LVL::Info>

12/10/2013 14:30:53 preflight|Processing preflight install mode|<LVL::Info>

12/10/2013 14:30:53 preflight|Set preflight cancel utility|<LVL::Info>

12/10/2013 14:30:53 preflight|Execute install preflight commands for CallManager:RU from /mnt/source/Cisco/install/preflight.xml|<LVL::Info>

12/10/2013 14:30:53 preflight|Found 10 preflight commands to execute|<LVL::Debug>

12/10/2013 14:30:53 preflight|Execute preflight command (1/10): mkdir -p /common/preflight/CM/RU|<LVL::Debug>

12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>

12/10/2013 14:30:53 preflight|Execute preflight command (2/10): cp -f /usr/local/platform/conf/dynamicConfig.xml /common/preflight/CM/RU/dynamicConfig.xml|<LVL::Debug>

12/10/2013 14:30:53 preflight|Preflight command returns 1|<LVL::Debug>

12/10/2013 14:30:53 preflight|(CAPTURE) cp: cannot stat `/usr/local/platform/conf/dynamicConfig.xml': No such file or directory|<LVL::Debug>

12/10/2013 14:30:53 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>

12/10/2013 14:30:53 preflight|Execute preflight command (3/10): cp -f /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp /common/preflight/CM/RU/dynamic.jsp|<LVL::Debug>

12/10/2013 14:30:53 preflight|Preflight command returns 1|<LVL::Debug>

12/10/2013 14:30:53 preflight|(CAPTURE) cp: cannot stat `/usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp': No such file or directory|<LVL::Debug>

12/10/2013 14:30:53 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>

12/10/2013 14:30:53 preflight|Execute preflight command (4/10): cp -f /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp /common/preflight/CM/RU/install-confirm-content.jsp|<LVL::Debug>

12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>

12/10/2013 14:30:53 preflight|Execute preflight command (5/10): cp -f /mnt/source/Cisco/install/dynamicConfig_RU.xml /usr/local/platform/conf/dynamicConfig.xml|<LVL::Debug>

12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>

12/10/2013 14:30:53 preflight|Execute preflight command (6/10): mkdir -p /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install|<LVL::Debug>

12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>

12/10/2013 14:30:53 preflight|Execute preflight command (7/10): cp -f /mnt/source/Cisco/install/dynamic_RU.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>

12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>

12/10/2013 14:30:53 preflight|Execute preflight command (8/10): cp -f /mnt/source/Cisco/install/install-confirm-content_RU.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>

12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>

12/10/2013 14:30:53 preflight|Execute preflight command (9/10): /mnt/source/Cisco/install/bin/tempDynamic.preflight /mnt/source/Cisco/install/dynamic_RU.jsp dynamic.jsp|<LVL::Debug>

12/10/2013 14:30:54 preflight|Preflight command returns 0|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53  starting tempDynamic.preflight...|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53  Source dir/file = /mnt/source/Cisco/install/dynamic_RU.jsp|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53  Destination file name = dynamic.jsp|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  ... tempDynamic.preflight completed|<LVL::Debug>

12/10/2013 14:30:54 preflight|Execute preflight command (10/10): /mnt/source/Cisco/install/bin/tempDynamic.preflight /mnt/source/Cisco/install/install-confirm-content_RU.jsp install-confirm-content.jsp|<LVL::Debug>

12/10/2013 14:30:54 preflight|Preflight command returns 0|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  starting tempDynamic.preflight...|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Source dir/file = /mnt/source/Cisco/install/install-confirm-content_RU.jsp|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Destination file name = install-confirm-content.jsp|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>

12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  ... tempDynamic.preflight completed|<LVL::Debug>

12/10/2013 14:30:54 preflight|Exiting with result 0|<LVL::Info>

12/10/2013 14:30:54 upgrade_get_file.sh|preflight rc=0|<LVL::Debug>

12/10/2013 14:30:54 upgrade_get_file.sh|Preflight completed successfully|<LVL::Info>

12/10/2013 14:30:56 upgrade_get_file.sh|success|<LVL::Info>

12/10/2013 14:30:56 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|<LVL::Info>

12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling active side processes

12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling active side processes done

12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling inactive side processes

12/30/2014 14:31:50 sd_cancelInstall.sh|Canceling inactive side processes done

12/10/2013 14:31:55 upgrade_install.sh|Starting Upgrade -- upgrade_install.sh|<LVL::Info>

12/10/2013 14:31:55 upgrade_install.sh|Parse argument version=8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:31:55 upgrade_install.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>

12/10/2013 14:31:55 upgrade_install.sh|Parse argument work_dir=/var/log/install|<LVL::Debug>

12/10/2013 14:31:59 upgrade_install.sh|/usr/local/platform/bin/startcsa status|<LVL::Debug>

12/10/2013 14:31:59 upgrade_install.sh|CSA Status = 0|<LVL::Debug>

12/10/2013 14:31:59 upgrade_install.sh|(CAPTURE) Cisco Security Agent is running with pid 23124|<LVL::Debug>

12/10/2013 14:31:59 upgrade_install.sh|CSA Status = 0|<LVL::Debug>

12/10/2013 14:31:59 upgrade_install.sh|/etc/init.d/ciscosec stop|<LVL::Debug>

12/10/2013 14:32:14 upgrade_install.sh|(CAPTURE) Stopping ciscosec:  [  OK  ]|<LVL::Debug>

12/10/2013 14:32:14 upgrade_install.sh|Upgrade the system|<LVL::Info>

12/10/2013 14:32:14 upgrade_install.sh|Copy /mnt/source/Cisco/base_scripts/upgrade_manager.sh to /common/download/8.6.2.21900-5/upgrade_manager.sh|<LVL::Info>

12/10/2013 14:32:14 upgrade_install.sh|Copy /mnt/source/Cisco/base_scripts/upgrade_manager.sh to /common/download/8.6.2.21900-5/upgrade_manager.sh complete|<LVL::Info>

12/10/2013 14:32:14 upgrade_install.sh|Start upgrade manager|<LVL::Info>

12/10/2013 14:32:14 upgrade_install.sh|/common/download/8.6.2.21900-5/upgrade_manager.sh type=upgrade basepath=/common/download/8.6.2.21900-5 file_name= logfile=/var/log/install/install_log_2013-12-30.13.44.35.log resultfile=/var/log/install/upgrade-results.xml work_dir=/var/log/install intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Cleanup data from a prior upgrade attempt|<LVL::Info>

12/10/2013 14:32:14 upgrade_manager.sh|Removing any /grub/boot/grub/grub.conf.recovery|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Invalidate upgrade partition|<LVL::Info>

12/10/2013 14:32:14 upgrade_manager.sh|Clean up rpm any stale __db. files in rpmdb on the to side|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Removing any master RPM from /partB|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Removing any /partB/etc/opt/cisco/install.conf|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Invalidate any product configuration file|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Parse argument type=upgrade|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Parse argument basepath=/common/download/8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Parse argument file_name=|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Parse argument logfile=/var/log/install/install_log_2013-12-30.13.44.35.log|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Parse argument resultfile=/var/log/install/upgrade-results.xml|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Parse argument work_dir=/var/log/install|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Parse argument intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|upgrade_type="upgrade"|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|L2 upgrade|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Initialize install support functions|<LVL::Info>

12/10/2013 14:32:14 upgrade_manager.sh|Calling "source /mnt/source/Cisco/install/bin/install_func"|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Initialize install support functions complete|<LVL::Info>

12/10/2013 14:32:14 upgrade_manager.sh|Check for Refresh Upgrade|<LVL::Info>

12/10/2013 14:32:14 upgrade_manager.sh|Check if /mnt/source/upgradeConfig.xml exists|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Checking RedHat release version (4AS, 5Server)|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Initiate Refresh Upgrade|<LVL::Info>

12/10/2013 14:32:14 upgrade_manager.sh|Copy /mnt/source/Cisco/install/bin/refresh_upgrade to /common/download/8.6.2.21900-5/refresh_upgrade|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Check that /common/download/8.6.2.21900-5/refresh_upgrade exists and is executable|<LVL::Debug>

12/10/2013 14:32:14 upgrade_manager.sh|Calling exec /common/download/8.6.2.21900-5/refresh_upgrade type=upgrade basepath=/common/download/8.6.2.21900-5 file_name= logfile=/var/log/install/install_log_2013-12-30.13.44.35.log resultfile=/var/log/install/upgrade-results.xml work_dir=/var/log/install intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>

12/10/2013 14:32:14 refresh_upgrade|Parse argument type=upgrade|<LVL::Debug>

12/10/2013 14:32:14 refresh_upgrade|Parse argument basepath=/common/download/8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:32:14 refresh_upgrade|Parse argument file_name=|<LVL::Debug>

12/10/2013 14:32:14 refresh_upgrade|Parse argument logfile=/var/log/install/install_log_2013-12-30.13.44.35.log|<LVL::Debug>

12/10/2013 14:32:14 refresh_upgrade|Parse argument resultfile=/var/log/install/upgrade-results.xml|<LVL::Debug>

12/10/2013 14:32:14 refresh_upgrade|Parse argument work_dir=/var/log/install|<LVL::Debug>

12/10/2013 14:32:14 refresh_upgrade|Parse argument intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>

12/10/2013 14:32:14 refresh_upgrade|No 'to' version specified. Extracting it from base path.|<LVL::Debug>

12/10/2013 14:32:14 refresh_upgrade|NEW_VERSION updated to 8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:32:14 refresh_upgrade|Refresh Upgrade Starting|<LVL::Info>

12/10/2013 14:32:14 refresh_upgrade|IOWAIT monitor starting|<LVL::Info>

12/10/2013 14:32:14 refresh_upgrade|Checksum the upgrade source on /mnt/source|<LVL::Info>

12/10/2013 14:32:14 refresh_upgrade|Calling sha1sum -c /common/download/8.6.2.21900-5/checksum_file|<LVL::Debug>

12/10/2013 14:34:14 refresh_upgrade|Checksum complete|<LVL::Info>

12/10/2013 14:34:14 refresh_upgrade|Initialize staging area|<LVL::Info>

12/10/2013 14:34:14 refresh_upgrade|Initialize globals for hard drive|<LVL::Debug>

12/10/2013 14:34:14 refresh_upgrade|Calling rm -rf /common/refresh_upgrade /common/component|<LVL::Debug>

12/10/2013 14:34:23 refresh_upgrade|Copy /mnt/source to /common/refresh_upgrade|<LVL::Info>

12/10/2013 14:34:23 refresh_upgrade|Execute find /mnt/source and cpio to /common/refresh_upgrade. This may take several minutes.|<LVL::Debug>

12/10/2013 14:37:31 refresh_upgrade|Copy source files to staging area complete|<LVL::Info>

12/10/2013 14:37:31 refresh_upgrade|Initialize staging area complete|<LVL::Info>

12/10/2013 14:37:31 refresh_upgrade|Prepare Refresh Upgrade support directory|<LVL::Info>

12/10/2013 14:37:31 refresh_upgrade|Make /common/mnt/product_img mount point|<LVL::Info>

12/10/2013 14:37:32 refresh_upgrade|Calling umount /common/mnt/product_img|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Setup support directories|<LVL::Info>

12/10/2013 14:37:33 refresh_upgrade|Calling rm -rf /common/download/8.6.2.21900-5/Cisco|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Calling mkdir -p /common/download/8.6.2.21900-5/Cisco|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Create /common/cisco link to /common/download/8.6.2.21900-5/Cisco|<LVL::Info>

12/10/2013 14:37:33 refresh_upgrade|Calling rm -rf /common/cisco|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Calling ln -s /common/download/8.6.2.21900-5/Cisco /common/cisco|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Copy files from /common/refresh_upgrade/images/product.img to /common/download/8.6.2.21900-5/Cisco|<LVL::Info>

12/10/2013 14:37:33 refresh_upgrade|Calling mount /common/refresh_upgrade/images/product.img /common/mnt/product_img -o loop|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/iproduct.sh /common/download/8.6.2.21900-5/Cisco/bin/iproduct.sh|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/ihardware.sh /common/download/8.6.2.21900-5/Cisco/bin/ihardware.sh|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/ihistory.sh /common/download/8.6.2.21900-5/Cisco/bin/ihistory.sh|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xproduct.sh /common/download/8.6.2.21900-5/Cisco/bin/xproduct.sh|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xcomponent.sh /common/download/8.6.2.21900-5/Cisco/bin/xcomponent.sh|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xplatformconfig.sh /common/download/8.6.2.21900-5/Cisco/bin/xplatformconfig.sh|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/install_emailer /common/download/8.6.2.21900-5/Cisco/bin/install_emailer|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/component_install /common/download/8.6.2.21900-5/Cisco/bin/component_install|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Calling umount /common/mnt/product_img|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|Setup install information in /common/download/8.6.2.21900-5/Cisco|<LVL::Info>

12/10/2013 14:37:33 refresh_upgrade|Calling ln -s /common/refresh_upgrade/Cisco/install /common/download/8.6.2.21900-5/Cisco/install|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/usr/local/platform/conf/platformConfig.xml]|<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>

12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>

12/10/2013 14:37:36 refresh_upgrade|Setting up cisco specific enviroment|<LVL::Info>

12/10/2013 14:37:36 refresh_upgrade|PATH=/common/download/8.6.2.21900-5/Cisco/bin:/usr/local/sbin:/sbin:/usr/sbin:/bin:/usr/bin:/usr/X11R6/bin:/sbin:/home/sftpuser:/root/.security|<LVL::Debug>

12/10/2013 14:37:36 refresh_upgrade|LD_LIBRARY_PATH=/common/download/8.6.2.21900-5/Cisco/lib:/opt/cisco/install/lib:|<LVL::Debug>

12/10/2013 14:37:36 refresh_upgrade|PYTHONPATH=/common/download/8.6.2.21900-5/Cisco/python:/usr/local/cm/lib:/usr/local/cm/lib:/usr/local/cm/lib:|<LVL::Debug>

12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_CONF_PATH=/common/download/8.6.2.21900-5/Cisco/install/conf|<LVL::Debug>

12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_BIN_PATH=/common/download/8.6.2.21900-5/Cisco/bin /opt/cisco/install/bin /usr/local/bin/base_scripts|<LVL::Debug>

12/10/2013 14:37:36 refresh_upgrade|CISCO_PLATFORMCONF_PATH=/common/cisco /usr/local/platform/conf|<LVL::Debug>

12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_LIB_PATH=/usr/local/bin/base_scripts|<LVL::Debug>

12/10/2013 14:37:36 refresh_upgrade|Set logging globals for upgrade|<LVL::Info>

12/10/2013 14:37:36 refresh_upgrade|Before: ILOG_CONTEXT="Upgrade", ILOG_FILE="/var/log/install/install_log_2013-12-30.13.44.35.log", ILOG_RESULTS_FILE="/var/log/install/upgrade-results.xml"|<LVL::Debug>

12/10/2013 14:37:36 refresh_upgrade|After: ILOG_CONTEXT="Upgrade", ILOG_FILE="/common/log/install/install_log_2013-12-30.13.44.35.log", ILOG_RESULTS_FILE="/common/log/install/upgrade-results.xml"|<LVL::Debug>

12/10/2013 14:37:36 refresh_upgrade|Initialize APIs|<LVL::Info>

12/10/2013 14:37:36 refresh_upgrade|Initializing the product API|<LVL::Info>

12/10/2013 14:37:37 refresh_upgrade|Initializing the hardware API|<LVL::Info>

12/10/2013 14:37:38 ServerApiManager|INITIALIZE: sam_legacy_mode_init=1|<LVL::Debug>

12/10/2013 14:37:46 ServerApiManager|INITIALIZE: sam_hssi_mode_init=0|<LVL::Debug>

12/10/2013 14:37:46 refresh_upgrade|Initializing the history log API|<LVL::Info>

12/10/2013 14:37:46 refresh_upgrade|Initializing the xplatformconfig API|<LVL::Info>

12/10/2013 14:37:46 refresh_upgrade|Initializing the xproduct API|<LVL::Info>

12/10/2013 14:37:46 refresh_upgrade|Initialize setup functions|<LVL::Info>

12/10/2013 14:37:46 refresh_upgrade|Calling "source /common/download/8.6.2.21900-5/Cisco/install/setup/utils.sh"|<LVL::Debug>

12/10/2013 14:37:46 refresh_upgrade|Initialize setup functions complete|<LVL::Info>

12/10/2013 14:37:46 refresh_upgrade|Getting deployment ID from active side|<LVL::Info>

12/10/2013 14:37:46 refresh_upgrade|Copy /usr/local/platform/conf/platformConfig.xml to /common/cisco/platformConfig.xml|<LVL::Info>

12/10/2013 14:37:46 refresh_upgrade|Calling "cp /usr/local/platform/conf/platformConfig.xml /common/cisco/platformConfig.xml"|<LVL::Debug>

12/10/2013 14:37:48 refresh_upgrade|Check if the upgrade is allowed|<LVL::Info>

12/10/2013 14:37:48 refresh_upgrade|Validate hardware for the upgrade|<LVL::Info>

12/10/2013 14:37:48 refresh_upgrade|Hardware is supported for the upgrade|<LVL::Info>

12/10/2013 14:37:50 refresh_upgrade|Validate hardware for "callmanager" deployment|<LVL::Info>

12/10/2013 14:37:50 refresh_upgrade|Hardware is supported for "callmanager" deployment|<LVL::Info>

12/10/2013 14:37:50 refresh_upgrade|Validate from version 8.5.1.10000-26|<LVL::Info>

12/10/2013 14:37:50 refresh_upgrade|Upgrade from 8.5.1.10000-26 allowed|<LVL::Info>

12/10/2013 14:37:50 refresh_upgrade|Validate free space for the upgrade|<LVL::Info>

12/10/2013 14:37:50 refresh_upgrade|(CAPTURE) Free space: 26040668160, Needed space: 15014745300|<LVL::Debug>

12/10/2013 14:37:50 refresh_upgrade|Free space validation complete|<LVL::Info>

12/10/2013 14:37:50 refresh_upgrade|Run component export scripts|<LVL::Debug>

12/10/2013 14:37:50 component_install|Initializing xproduct.sh API|<LVL::Debug>

12/10/2013 14:37:50 component_install|Initializing xcomponent.sh API|<LVL::Debug>

12/10/2013 14:37:50 component_install|Initializing xplatformconfig.sh API|<LVL::Debug>

12/10/2013 14:37:50 component_install|Parse argument export|<LVL::Debug>

12/10/2013 14:37:50 component_install|Parse argument mode=refresh-upgrade|<LVL::Debug>

12/10/2013 14:37:50 component_install|Parse argument install_root=/common/refresh_upgrade/Cisco|<LVL::Debug>

12/10/2013 14:37:50 component_install|Parse argument data_root=/common|<LVL::Debug>

12/10/2013 14:37:50 component_install|Run component export scripts, mode refresh-upgrade|<LVL::Info>

12/10/2013 14:37:50 component_install|Initialize product data, mode refresh-upgrade|<LVL::Info>

12/10/2013 14:37:50 component_install|Initialize "to" side product version|<LVL::Info>

12/10/2013 14:37:50 component_install|Access "to" side API|<LVL::Debug>

12/10/2013 14:37:50 component_install|Got version 8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:37:50 component_install|Initialize "to" side product version complete|<LVL::Info>

12/10/2013 14:37:50 component_install|Initialize "from" side product version|<LVL::Info>

12/10/2013 14:37:50 component_install|Access "from" side API|<LVL::Debug>

12/10/2013 14:37:50 component_install|Got version 8.5.1.10000-26|<LVL::Debug>

12/10/2013 14:37:50 component_install|Initialize "from" side product version complete|<LVL::Info>

12/10/2013 14:37:50 component_install|Initialize product data complete|<LVL::Info>

12/10/2013 14:37:50 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>

12/10/2013 14:37:50 component_install|Initialize ucos "to" side version|<LVL::Info>

12/10/2013 14:37:50 component_install|Access "to" side API|<LVL::Debug>

12/10/2013 14:37:51 component_install|Got version 8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:37:51 component_install|Initialize ucos "to" side version complete|<LVL::Info>

12/10/2013 14:37:51 component_install|Initialize ucos "from" side version|<LVL::Info>

12/10/2013 14:37:51 component_install|Component ucos available on active side|<LVL::Debug>

12/10/2013 14:37:51 component_install|Access "from" side API|<LVL::Debug>

12/10/2013 14:37:51 component_install|Got version 8.5.1.10000-26|<LVL::Debug>

12/10/2013 14:37:51 component_install|Initialize ucos "from" side version complete|<LVL::Info>

12/10/2013 14:37:51 component_install|Initialize global data complete|<LVL::Info>

12/10/2013 14:37:51 component_install|Build the command list for ucos|<LVL::Info>

12/10/2013 14:37:51 component_install|Initialize command list|<LVL::Debug>

12/10/2013 14:37:51 component_install|Build ucos export phase commands|<LVL::Debug>

12/10/2013 14:37:51 component_install|Processing ucos export element|<LVL::Debug>

12/10/2013 14:37:51 component_install|Building the command list for ucos is complete|<LVL::Info>

12/10/2013 14:37:51 component_install|Command execution for ucos component RTMTStart|<LVL::Notice>

12/10/2013 14:37:51 component_install|Execute commands in the command list for ucos component|<LVL::Info>

12/10/2013 14:37:51 component_install|No commands to execute for ucos component|<LVL::Info>

12/10/2013 14:37:51 component_install|Command execution for ucos component is complete|<LVL::Info>

12/10/2013 14:37:51 component_install|Command execution for ucos component RTMTFinish|<LVL::Notice>

12/10/2013 14:37:51 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>

12/10/2013 14:37:51 component_install|Initialize ucplatform "to" side version|<LVL::Info>

12/10/2013 14:37:51 component_install|Access "to" side API|<LVL::Debug>

12/10/2013 14:37:51 component_install|Got version 8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:37:51 component_install|Initialize ucplatform "to" side version complete|<LVL::Info>

12/10/2013 14:37:51 component_install|Initialize ucplatform "from" side version|<LVL::Info>

12/10/2013 14:37:51 component_install|Component ucplatform available on active side|<LVL::Debug>

12/10/2013 14:37:51 component_install|Access "from" side API|<LVL::Debug>

12/10/2013 14:37:51 component_install|Got version 8.5.1.10000-26|<LVL::Debug>

12/10/2013 14:37:51 component_install|Initialize ucplatform "from" side version complete|<LVL::Info>

12/10/2013 14:37:51 component_install|Initialize global data complete|<LVL::Info>

12/10/2013 14:37:51 component_install|Build the command list for ucplatform|<LVL::Info>

12/10/2013 14:37:51 component_install|Initialize command list|<LVL::Debug>

12/10/2013 14:37:51 component_install|Build ucplatform export phase commands|<LVL::Debug>

12/10/2013 14:37:51 component_install|Processing ucplatform export element|<LVL::Debug>

12/10/2013 14:37:51 component_install|Processing ucplatform script element|<LVL::Debug>

12/10/2013 14:37:51 component_install|Add "security_prepare RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>

12/10/2013 14:37:52 component_install|Add "password_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>

12/10/2013 14:37:52 component_install|Add "ssh_keys_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>

12/10/2013 14:37:52 component_install|Add "installed_options_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>

12/10/2013 14:37:52 component_install|Add "platform_certs_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>

12/10/2013 14:37:52 component_install|Add "servm_export RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>

12/10/2013 14:37:52 component_install|Add "network_files_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>

12/10/2013 14:37:52 component_install|Add "drf_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:37:52 component_install|Building the command list for ucplatform is complete|<LVL::Info>

12/10/2013 14:37:52 component_install|Command execution for ucplatform component RTMTStart|<LVL::Notice>

12/10/2013 14:37:52 component_install|Execute commands in the command list for ucplatform component|<LVL::Info>

12/10/2013 14:37:52 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:37:52 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare|<LVL::Debug>

12/10/2013 14:37:52 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|Parse arguments|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|Validate arguments|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|Initialize global variables|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|Handle Security Information|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|Export security information|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|Export /etc/shadow file|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|Export login warning message|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|Export SFTP data|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|Export DRF data|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|Export CCM Service Data|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|Export IPSec Data|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|get_fips_status returning partB fips_cnf as 0|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|Export Racoon Data|<LVL::Debug>

12/10/2013 14:37:52 security_prepare|Export Tomcat Data|<LVL::Debug>

12/10/2013 14:37:53 security_prepare|security information prepare successful|<LVL::Info>

12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate|<LVL::Debug>

12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:37:53 password_migrate|Handle password information|<LVL::Debug>

12/10/2013 14:37:53 password_migrate|Export password information|<LVL::Info>

12/10/2013 14:37:53 password_migrate|Calling mkdir -p /common/component/ucplatform/etc/pam.d|<LVL::Info>

12/10/2013 14:37:53 password_migrate|password information migrate successful|<LVL::Info>

12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate|<LVL::Debug>

12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate|<LVL::Debug>

12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:37:55 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:37:55 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate|<LVL::Debug>

12/10/2013 14:37:55 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:37:55 platform_certs_migrate|Source major version: 8|<LVL::Info>

12/10/2013 14:37:55 platform_certs_migrate|Export platform certificates|<LVL::Info>

12/10/2013 14:37:55 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>

12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>

12/10/2013 14:37:55 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>

12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>

12/10/2013 14:37:55 platform_certs_migrate|exporting certmon config|<LVL::Info>

12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform/config|<LVL::Info>

12/10/2013 14:37:55 platform_certs_migrate|copy /usr/local/platform/conf/certMonitorConfig.xml /common/component/ucplatform/conf/|<LVL::Info>

12/10/2013 14:37:55 platform_certs_migrate|Export bulk sftp config|<LVL::Info>

12/10/2013 14:37:55 platform_certs_migrate|sftp config not available|<LVL::Info>

12/10/2013 14:37:55 platform_certs_migrate|platform certificates migrate successful|<LVL::Info>

12/10/2013 14:37:55 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:37:55 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export|<LVL::Debug>

12/10/2013 14:37:55 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:37:56 servm_export|Start servm Export processing|<LVL::Info>

12/10/2013 14:37:56 servm_export|Copying /usr/local/cm//../platform/conf/activate.conf to /common/component/ucplatform|<LVL::Info>

12/10/2013 14:37:56 servm_export|Copying /usr/local/cm//../platform/conf/services.conf to /common/component/ucplatform|<LVL::Info>

12/10/2013 14:37:56 servm_export|SUCCESS: servm Export processing completed|<LVL::Info>

12/10/2013 14:37:56 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:37:56 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate|<LVL::Debug>

12/10/2013 14:37:56 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:37:56 network_files_migrate|Export network configuration files to /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Info>

12/10/2013 14:37:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Debug>

12/10/2013 14:37:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/common|<LVL::Debug>

12/10/2013 14:37:56 network_files_migrate|Copy network configuration files|<LVL::Info>

12/10/2013 14:37:56 network_files_migrate|Copying /etc/sysconfig/network-scripts/ifcfg-eth0 to /common/component/ucplatform/etc/sysconfig/network-scripts/ifcfg-eth0|<LVL::Debug>

12/10/2013 14:37:56 network_files_migrate|Copying /etc/sysconfig/network to /common/component/ucplatform/etc/sysconfig/network|<LVL::Debug>

12/10/2013 14:37:56 network_files_migrate|Copying /etc/hosts to /common/component/ucplatform/etc/hosts|<LVL::Debug>

12/10/2013 14:37:57 network_files_migrate|Copying /etc/resolv.conf to /common/component/ucplatform/etc/resolv.conf|<LVL::Debug>

12/10/2013 14:37:57 network_files_migrate|Copying //etc/nsswitch.conf to /common/component/ucplatform/etc/nsswitch.conf|<LVL::Debug>

12/10/2013 14:37:57 network_files_migrate|Copy network configuration files complete|<LVL::Info>

12/10/2013 14:37:57 network_files_migrate|Export network configuration files complete|<LVL::Info>

12/10/2013 14:37:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:37:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate|<LVL::Debug>

12/10/2013 14:37:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:37:57 component_install|Command execution for ucplatform component is complete|<LVL::Info>

12/10/2013 14:37:57 component_install|Command execution for ucplatform component RTMTFinish|<LVL::Notice>

12/10/2013 14:37:57 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>

12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "to" side version|<LVL::Info>

12/10/2013 14:37:57 component_install|Access "to" side API|<LVL::Debug>

12/10/2013 14:37:57 component_install|Got version 8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "to" side version complete|<LVL::Info>

12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "from" side version|<LVL::Info>

12/10/2013 14:37:57 component_install|Component ucplatform_cluster available on active side|<LVL::Debug>

12/10/2013 14:37:57 component_install|Access "from" side API|<LVL::Debug>

12/10/2013 14:37:57 component_install|Got version 8.5.1.10000-26|<LVL::Debug>

12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "from" side version complete|<LVL::Info>

12/10/2013 14:37:57 component_install|Initialize global data complete|<LVL::Info>

12/10/2013 14:37:57 component_install|Build the command list for ucplatform_cluster|<LVL::Info>

12/10/2013 14:37:57 component_install|Initialize command list|<LVL::Debug>

12/10/2013 14:37:57 component_install|Build ucplatform_cluster export phase commands|<LVL::Debug>

12/10/2013 14:37:57 component_install|Processing ucplatform_cluster export element|<LVL::Debug>

12/10/2013 14:37:57 component_install|Processing ucplatform_cluster script element|<LVL::Debug>

12/10/2013 14:37:57 component_install|Add "platform_sso_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:37:57 component_install|Building the command list for ucplatform_cluster is complete|<LVL::Info>

12/10/2013 14:37:57 component_install|Command execution for ucplatform_cluster component RTMTStart|<LVL::Notice>

12/10/2013 14:37:57 component_install|Execute commands in the command list for ucplatform_cluster component|<LVL::Info>

12/10/2013 14:37:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:37:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate|<LVL::Debug>

12/10/2013 14:37:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:37:58 platform_sso_migrate|Source major version: 8|<LVL::Info>

12/10/2013 14:37:58 component_install|Command execution for ucplatform_cluster component is complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Command execution for ucplatform_cluster component RTMTFinish|<LVL::Notice>

12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>

12/10/2013 14:37:58 component_install|Initialize thirdparty "to" side version|<LVL::Info>

12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>

12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:37:58 component_install|Initialize thirdparty "to" side version complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Initialize thirdparty "from" side version|<LVL::Info>

12/10/2013 14:37:58 component_install|Component thirdparty available on active side|<LVL::Debug>

12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>

12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>

12/10/2013 14:37:58 component_install|Initialize thirdparty "from" side version complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Build the command list for thirdparty|<LVL::Info>

12/10/2013 14:37:58 component_install|Initialize command list|<LVL::Debug>

12/10/2013 14:37:58 component_install|Build thirdparty export phase commands|<LVL::Debug>

12/10/2013 14:37:58 component_install|Processing thirdparty export element|<LVL::Debug>

12/10/2013 14:37:58 component_install|Building the command list for thirdparty is complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Command execution for thirdparty component RTMTStart|<LVL::Notice>

12/10/2013 14:37:58 component_install|Execute commands in the command list for thirdparty component|<LVL::Info>

12/10/2013 14:37:58 component_install|No commands to execute for thirdparty component|<LVL::Info>

12/10/2013 14:37:58 component_install|Command execution for thirdparty component is complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Command execution for thirdparty component RTMTFinish|<LVL::Notice>

12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>

12/10/2013 14:37:58 component_install|Initialize serviceability_core "to" side version|<LVL::Info>

12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>

12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:37:58 component_install|Initialize serviceability_core "to" side version complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Initialize serviceability_core "from" side version|<LVL::Info>

12/10/2013 14:37:58 component_install|Component serviceability_core available on active side|<LVL::Debug>

12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>

12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>

12/10/2013 14:37:58 component_install|Initialize serviceability_core "from" side version complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Build the command list for serviceability_core|<LVL::Info>

12/10/2013 14:37:58 component_install|Initialize command list|<LVL::Debug>

12/10/2013 14:37:58 component_install|Build serviceability_core export phase commands|<LVL::Debug>

12/10/2013 14:37:58 component_install|Processing serviceability_core export element|<LVL::Debug>

12/10/2013 14:37:58 component_install|Building the command list for serviceability_core is complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Command execution for serviceability_core component RTMTStart|<LVL::Notice>

12/10/2013 14:37:58 component_install|Execute commands in the command list for serviceability_core component|<LVL::Info>

12/10/2013 14:37:58 component_install|No commands to execute for serviceability_core component|<LVL::Info>

12/10/2013 14:37:58 component_install|Command execution for serviceability_core component is complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Command execution for serviceability_core component RTMTFinish|<LVL::Notice>

12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>

12/10/2013 14:37:58 component_install|Initialize database "to" side version|<LVL::Info>

12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>

12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:37:58 component_install|Initialize database "to" side version complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Initialize database "from" side version|<LVL::Info>

12/10/2013 14:37:58 component_install|Component database available on active side|<LVL::Debug>

12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>

12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>

12/10/2013 14:37:58 component_install|Initialize database "from" side version complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>

12/10/2013 14:37:58 component_install|Build the command list for database|<LVL::Info>

12/10/2013 14:37:58 component_install|Initialize command list|<LVL::Debug>

12/10/2013 14:37:58 component_install|Build database export phase commands|<LVL::Debug>

12/10/2013 14:37:58 component_install|Processing database export element|<LVL::Debug>

12/10/2013 14:37:59 component_install|Processing database script element|<LVL::Debug>

12/10/2013 14:37:59 component_install|Add "exportcucm.py RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/database /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:37:59 component_install|Building the command list for database is complete|<LVL::Info>

12/10/2013 14:37:59 component_install|Command execution for database component RTMTStart|<LVL::Notice>

12/10/2013 14:37:59 component_install|Execute commands in the command list for database component|<LVL::Info>

12/10/2013 14:37:59 component_install|Search path is /common/refresh_upgrade/Cisco/database/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:37:59 component_install|Checking command /common/refresh_upgrade/Cisco/database/scripts/exportcucm.py|<LVL::Debug>

12/10/2013 14:37:59 component_install|Execute "/common/refresh_upgrade/Cisco/database/scripts/exportcucm.py RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/database /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:40:00 component_install|Command execution for database component is complete|<LVL::Info>

12/10/2013 14:40:00 component_install|Command execution for database component RTMTFinish|<LVL::Notice>

12/10/2013 14:40:00 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>

12/10/2013 14:40:00 component_install|Initialize serviceability_common "to" side version|<LVL::Info>

12/10/2013 14:40:00 component_install|Access "to" side API|<LVL::Debug>

12/10/2013 14:40:00 component_install|Got version 8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:40:00 component_install|Initialize serviceability_common "to" side version complete|<LVL::Info>

12/10/2013 14:40:00 component_install|Initialize serviceability_common "from" side version|<LVL::Info>

12/10/2013 14:40:00 component_install|Component serviceability_common available on active side|<LVL::Debug>

12/10/2013 14:40:00 component_install|Access "from" side API|<LVL::Debug>

12/10/2013 14:40:01 component_install|Got version 8.5.1.10000-26|<LVL::Debug>

12/10/2013 14:40:01 component_install|Initialize serviceability_common "from" side version complete|<LVL::Info>

12/10/2013 14:40:01 component_install|Initialize global data complete|<LVL::Info>

12/10/2013 14:40:01 component_install|Build the command list for serviceability_common|<LVL::Info>

12/10/2013 14:40:01 component_install|Initialize command list|<LVL::Debug>

12/10/2013 14:40:01 component_install|Build serviceability_common export phase commands|<LVL::Debug>

12/10/2013 14:40:01 component_install|Processing serviceability_common export element|<LVL::Debug>

12/10/2013 14:40:01 component_install|Processing serviceability_common script element|<LVL::Debug>

12/10/2013 14:40:01 component_install|Add "cm_syslog_migration.sh RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/serviceability_common /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:40:01 component_install|Processing serviceability_common script element|<LVL::Debug>

12/10/2013 14:40:01 component_install|Add "cm_cdp_migration.sh RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/serviceability_common /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:40:01 component_install|Building the command list for serviceability_common is complete|<LVL::Info>

12/10/2013 14:40:01 component_install|Command execution for serviceability_common component RTMTStart|<LVL::Notice>

12/10/2013 14:40:01 component_install|Execute commands in the command list for serviceability_common component|<LVL::Info>

12/10/2013 14:40:01 component_install|Search path is /common/refresh_upgrade/Cisco/serviceability_common/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:40:01 component_install|Checking command /common/refresh_upgrade/Cisco/serviceability_common/scripts/cm_syslog_migration.sh|<LVL::Debug>

12/10/2013 14:40:01 component_install|Execute "/common/refresh_upgrade/Cisco/serviceability_common/scripts/cm_syslog_migration.sh RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/serviceability_common /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:40:01 component_install|Search path is /common/refresh_upgrade/Cisco/serviceability_common/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:40:01 component_install|Checking command /common/refresh_upgrade/Cisco/serviceability_common/scripts/cm_cdp_migration.sh|<LVL::Debug>

12/10/2013 14:40:01 component_install|Execute "/common/refresh_upgrade/Cisco/serviceability_common/scripts/cm_cdp_migration.sh RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/serviceability_common /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:40:01 component_install|Command execution for serviceability_common component is complete|<LVL::Info>

12/10/2013 14:40:01 component_install|Command execution for serviceability_common component RTMTFinish|<LVL::Notice>

12/10/2013 14:40:01 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>

12/10/2013 14:40:01 component_install|Initialize serviceability_callmanager "to" side version|<LVL::Info>

12/10/2013 14:40:01 component_install|Access "to" side API|<LVL::Debug>

12/10/2013 14:40:01 component_install|Got version 8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:40:01 component_install|Initialize serviceability_callmanager "to" side version complete|<LVL::Info>

12/10/2013 14:40:01 component_install|Initialize serviceability_callmanager "from" side version|<LVL::Info>

12/10/2013 14:40:01 component_install|Component serviceability_callmanager available on active side|<LVL::Debug>

12/10/2013 14:40:01 component_install|Access "from" side API|<LVL::Debug>

12/10/2013 14:40:01 component_install|Got version 8.5.1.10000-26|<LVL::Debug>

12/10/2013 14:40:01 component_install|Initialize serviceability_callmanager "from" side version complete|<LVL::Info>

12/10/2013 14:40:01 component_install|Initialize global data complete|<LVL::Info>

12/10/2013 14:40:01 component_install|Build the command list for serviceability_callmanager|<LVL::Info>

12/10/2013 14:40:01 component_install|Initialize command list|<LVL::Debug>

12/10/2013 14:40:01 component_install|Build serviceability_callmanager export phase commands|<LVL::Debug>

12/10/2013 14:40:01 component_install|Processing serviceability_callmanager export element|<LVL::Debug>

12/10/2013 14:40:02 component_install|Building the command list for serviceability_callmanager is complete|<LVL::Info>

12/10/2013 14:40:02 component_install|Command execution for serviceability_callmanager component RTMTStart|<LVL::Notice>

12/10/2013 14:40:02 component_install|Execute commands in the command list for serviceability_callmanager component|<LVL::Info>

12/10/2013 14:40:02 component_install|No commands to execute for serviceability_callmanager component|<LVL::Info>

12/10/2013 14:40:02 component_install|Command execution for serviceability_callmanager component is complete|<LVL::Info>

12/10/2013 14:40:02 component_install|Command execution for serviceability_callmanager component RTMTFinish|<LVL::Notice>

12/10/2013 14:40:02 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>

12/10/2013 14:40:02 component_install|Initialize ucapp_common "to" side version|<LVL::Info>

12/10/2013 14:40:02 component_install|Access "to" side API|<LVL::Debug>

12/10/2013 14:40:02 component_install|Got version 8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:40:02 component_install|Initialize ucapp_common "to" side version complete|<LVL::Info>

12/10/2013 14:40:02 component_install|Initialize ucapp_common "from" side version|<LVL::Info>

12/10/2013 14:40:02 component_install|Component ucapp_common available on active side|<LVL::Debug>

12/10/2013 14:40:02 component_install|Access "from" side API|<LVL::Debug>

12/10/2013 14:40:02 component_install|Got version 8.5.1.10000-26|<LVL::Debug>

12/10/2013 14:40:02 component_install|Initialize ucapp_common "from" side version complete|<LVL::Info>

12/10/2013 14:40:02 component_install|Initialize global data complete|<LVL::Info>

12/10/2013 14:40:02 component_install|Build the command list for ucapp_common|<LVL::Info>

12/10/2013 14:40:02 component_install|Initialize command list|<LVL::Debug>

12/10/2013 14:40:02 component_install|Build ucapp_common export phase commands|<LVL::Debug>

12/10/2013 14:40:02 component_install|Processing ucapp_common export element|<LVL::Debug>

12/10/2013 14:40:02 component_install|Processing ucapp_common script element|<LVL::Debug>

12/10/2013 14:40:02 component_install|Add "cm_reporter_migration.sh RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucapp_common /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:40:02 component_install|Processing ucapp_common script element|<LVL::Debug>

12/10/2013 14:40:02 component_install|Add "ccmservice_migration.sh RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucapp_common /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:40:02 component_install|Building the command list for ucapp_common is complete|<LVL::Info>

12/10/2013 14:40:02 component_install|Command execution for ucapp_common component RTMTStart|<LVL::Notice>

12/10/2013 14:40:02 component_install|Execute commands in the command list for ucapp_common component|<LVL::Info>

12/10/2013 14:40:02 component_install|Search path is /common/refresh_upgrade/Cisco/ucapp_common/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:40:02 component_install|Checking command /common/refresh_upgrade/Cisco/ucapp_common/scripts/cm_reporter_migration.sh|<LVL::Debug>

12/10/2013 14:40:02 component_install|Execute "/common/refresh_upgrade/Cisco/ucapp_common/scripts/cm_reporter_migration.sh RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucapp_common /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:40:04 component_install|Search path is /common/refresh_upgrade/Cisco/ucapp_common/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:40:04 component_install|Checking command /common/refresh_upgrade/Cisco/ucapp_common/scripts/ccmservice_migration.sh|<LVL::Debug>

12/10/2013 14:40:04 component_install|Execute "/common/refresh_upgrade/Cisco/ucapp_common/scripts/ccmservice_migration.sh RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucapp_common /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:40:04 component_install|Command execution for ucapp_common component is complete|<LVL::Info>

12/10/2013 14:40:04 component_install|Command execution for ucapp_common component RTMTFinish|<LVL::Notice>

12/10/2013 14:40:04 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>

12/10/2013 14:40:04 component_install|Initialize callmanager "to" side version|<LVL::Info>

12/10/2013 14:40:04 component_install|Access "to" side API|<LVL::Debug>

12/10/2013 14:40:04 component_install|Got version 8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:40:04 component_install|Initialize callmanager "to" side version complete|<LVL::Info>

12/10/2013 14:40:04 component_install|Initialize callmanager "from" side version|<LVL::Info>

12/10/2013 14:40:04 component_install|Component callmanager available on active side|<LVL::Debug>

12/10/2013 14:40:04 component_install|Access "from" side API|<LVL::Debug>

12/10/2013 14:40:04 component_install|Got version 8.5.1.10000-26|<LVL::Debug>

12/10/2013 14:40:04 component_install|Initialize callmanager "from" side version complete|<LVL::Info>

12/10/2013 14:40:04 component_install|Initialize global data complete|<LVL::Info>

12/10/2013 14:40:04 component_install|Build the command list for callmanager|<LVL::Info>

12/10/2013 14:40:04 component_install|Initialize command list|<LVL::Debug>

12/10/2013 14:40:04 component_install|Build callmanager export phase commands|<LVL::Debug>

12/10/2013 14:40:04 component_install|Processing callmanager export element|<LVL::Debug>

12/10/2013 14:40:04 component_install|Processing callmanager script element|<LVL::Debug>

12/10/2013 14:40:04 component_install|Add "exportcardb.py RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/callmanager /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:40:04 component_install|Processing callmanager script element|<LVL::Debug>

12/10/2013 14:40:04 component_install|Add "cm_tftp_post.sh RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/callmanager /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:40:04 component_install|Processing callmanager script element|<LVL::Debug>

12/10/2013 14:40:04 component_install|Add "cm_capf_post.sh RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/callmanager /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:40:05 component_install|Processing callmanager script element|<LVL::Debug>

12/10/2013 14:40:05 component_install|Add "cm_msa_post.sh RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/callmanager /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:40:05 component_install|Processing callmanager script element|<LVL::Debug>

12/10/2013 14:40:05 component_install|Add "dialplan_files_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/callmanager /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:40:05 component_install|Processing callmanager script element|<LVL::Debug>

12/10/2013 14:40:05 component_install|Add "cm_bps_migration.sh RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/callmanager /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

12/10/2013 14:40:05 component_install|Building the command list for callmanager is complete|<LVL::Info>

12/10/2013 14:40:05 component_install|Command execution for callmanager component RTMTStart|<LVL::Notice>

12/10/2013 14:40:05 component_install|Execute commands in the command list for callmanager component|<LVL::Info>

12/10/2013 14:40:05 component_install|Search path is /common/refresh_upgrade/Cisco/callmanager/scripts:/usr/local/cm/script|<LVL::Debug>

12/10/2013 14:40:05 component_install|Checking command /common/refresh_upgrade/Cisco/callmanager/scripts/exportcardb.py|<LVL::Debug>

12/10/2013 14:40:05 component_install|Execute "/common/refresh_upgrade/Cisco/callmanager/scripts/exportcardb.py RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/callmanager /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) |<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE)   311: Cannot open system catalog (systables).|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) |<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE)   155: ISAM error: Primary and Mirror chunks are bad|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Publisher Status :  yes|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) We are on a Publisher|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) portcardb  DEBUG:  initialCheck() -->|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:05 2013 exportcardb  DEBUG:  initialCheck() <--|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:08 2013 exportcardb  INFO:  Call Manager version is 8.6.2.21900-5|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:08 2013 exportcardb  INFO:  Export to /common/component/callmanager/car|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:08 2013 exportcardb  DEBUG:  getTableNames() -->|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:08 2013 exportcardb  DEBUG:  creating /common/component/callmanager/car directory|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:08 2013 exportcardb  DEBUG:  getting table names from systables and appending them to a list|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:08 2013 exportcardb  DEBUG:  createFiles() -->|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:08 2013 exportcardb  DEBUG:  createFiles() <--|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:08 2013 exportcardb  DEBUG:  checkTableNames() -->|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:08 2013 exportcardb  ERROR:  tbl_billing_data does not exit. The migration will fail.|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:08 2013 exportcardb  ERROR:  exceptions.SystemExit|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:08 2013 exportcardb  ERROR:  Error occured while checking mandatory tables|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:08 2013 exportcardb  ERROR:  exceptions.SystemExit|<LVL::Debug>

12/10/2013 14:40:08 component_install|(CAPTURE) Mon Dec 30 14:40:08 2013 exportcardb  ERROR:  Error occured while getting table names|<LVL::Debug>

12/10/2013 14:40:08 component_install|File:/common/download/8.6.2.21900-5/Cisco/bin/component_install:798, Function: execute_shell_cmd(), /common/refresh_upgrade/Cisco/callmanager/scripts/exportcardb.py RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/callmanager /usr/local/cm/ /common/log/install/capture.txt failed (1)|<LVL::Error>

12/10/2013 14:40:08 refresh_upgrade|Final exit processing with result 1|<LVL::Info>

12/10/2013 14:40:09 refresh_upgrade|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/common/cisco/platformConfig.xml]|<LVL::Debug>

12/10/2013 14:40:09 refresh_upgrade|Exit processing with result 1|<LVL::Info>

12/10/2013 14:40:09 preflight|Starting preflight|<LVL::Info>

12/10/2013 14:40:09 preflight|Validate preflight data|<LVL::Info>

12/10/2013 14:40:09 preflight|Preflight data validation complete|<LVL::Info>

12/10/2013 14:40:09 preflight|Determine upgrade type|<LVL::Info>

12/10/2013 14:40:09 preflight|Active RH version = 4AS|<LVL::Debug>

12/10/2013 14:40:09 preflight|New os version(xml) = 5Server|<LVL::Debug>

12/10/2013 14:40:09 ServerApiManager|INITIALIZE: sam_legacy_mode_init=1|<LVL::Debug>

12/10/2013 14:40:16 ServerApiManager|INITIALIZE: sam_hssi_mode_init=0|<LVL::Debug>

12/10/2013 14:40:16 preflight|HW model = VMware|<LVL::Debug>

12/10/2013 14:40:16 preflight|Upgrade type = RU|<LVL::Debug>

12/10/2013 14:40:16 preflight|Obtain product type|<LVL::Info>

12/10/2013 14:40:19 preflight|Obtained product type CallManager|<LVL::Info>

12/10/2013 14:40:19 preflight|Processing preflight cleanup mode|<LVL::Info>

12/10/2013 14:40:19 preflight|Clear preflight cancel utility|<LVL::Info>

12/10/2013 14:40:19 preflight|Removing /common/cancel_upgrade/preflight_cancel|<LVL::Debug>

12/10/2013 14:40:19 preflight|Execute cleanup preflight commands for CallManager:RU from /mnt/source/Cisco/install/preflight.xml|<LVL::Info>

12/10/2013 14:40:19 preflight|Found 7 preflight commands to execute|<LVL::Debug>

12/10/2013 14:40:19 preflight|Execute preflight command (1/7): rm -rf /usr/local/platform/conf/dynamicConfig.xml|<LVL::Debug>

12/10/2013 14:40:19 preflight|Preflight command returns 0|<LVL::Debug>

12/10/2013 14:40:19 preflight|Execute preflight command (2/7): cp -f /common/preflight/CM/RU/dynamicConfig.xml /usr/local/platform/conf/dynamicConfig.xml|<LVL::Debug>

12/10/2013 14:40:19 preflight|Preflight command returns 1|<LVL::Debug>

12/10/2013 14:40:19 preflight|(CAPTURE) cp: cannot stat `/common/preflight/CM/RU/dynamicConfig.xml': No such file or directory|<LVL::Debug>

12/10/2013 14:40:19 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>

12/10/2013 14:40:19 preflight|Execute preflight command (3/7): rm -rf /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>

12/10/2013 14:40:19 preflight|Preflight command returns 0|<LVL::Debug>

12/10/2013 14:40:19 preflight|Execute preflight command (4/7): cp -f /common/preflight/CM/RU/dynamic.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>

12/10/2013 14:40:19 preflight|Preflight command returns 1|<LVL::Debug>

12/10/2013 14:40:19 preflight|(CAPTURE) cp: cannot stat `/common/preflight/CM/RU/dynamic.jsp': No such file or directory|<LVL::Debug>

12/10/2013 14:40:19 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>

12/10/2013 14:40:19 preflight|Execute preflight command (5/7): rm -rf /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>

12/10/2013 14:40:19 preflight|Preflight command returns 0|<LVL::Debug>

12/10/2013 14:40:19 preflight|Execute preflight command (6/7): cp -f /common/preflight/CM/RU/install-confirm-content.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>

12/10/2013 14:40:19 preflight|Preflight command returns 0|<LVL::Debug>

12/10/2013 14:40:19 preflight|Execute preflight command (7/7): rm -rf /common/preflight/CM/RU|<LVL::Debug>

12/10/2013 14:40:19 preflight|Preflight command returns 0|<LVL::Debug>

12/10/2013 14:40:19 refresh_upgrade|IOWAIT monitor stopped|<LVL::Info>

12/10/2013 14:40:19 refresh_upgrade|Cleanup support directory|<LVL::Info>

12/10/2013 14:40:19 refresh_upgrade|Unmount /common/mnt/product_img|<LVL::Debug>

12/10/2013 14:40:19 refresh_upgrade|Cleanup mounted DVD or ISO|<LVL::Info>

12/10/2013 14:40:19 refresh_upgrade|Found mount point "/mnt/source" for source filesystem /common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>

12/10/2013 14:40:19 refresh_upgrade|Unmount /mnt/source|<LVL::Debug>

12/10/2013 14:40:19 refresh_upgrade|Remove /common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Info>

12/10/2013 14:40:19 upgrade_install.sh|Cleaning up download...|<LVL::Info>

12/10/2013 14:40:19 upgrade_install.sh|Cleanup upgrade source area.|<LVL::Info>

12/10/2013 14:40:19 upgrade_install.sh|Ejecting DVD (/dev/sda1)|<LVL::Debug>

12/10/2013 14:40:19 upgrade_install.sh|Removing /common/download/8.6.2.21900-5|<LVL::Info>

12/10/2013 14:40:19 upgrade_install.sh|Cleaning up rpm_archive...|<LVL::Info>

12/10/2013 14:40:19 upgrade_install.sh|Removing /common/rpm-archive/8.6.2.21900-5|<LVL::Info>

12/10/2013 14:40:19 upgrade_install.sh|CSA Status = 0|<LVL::Debug>

12/10/2013 14:40:19 upgrade_install.sh|/etc/init.d/ciscosec start|<LVL::Info>

12/10/2013 14:40:22 upgrade_install.sh|File:/usr/local/bin/base_scripts/upgrade_install.sh:551, Function: main(), Upgrade Failed -- (1)|<LVL::Error>

null

Everyone's tags (4)
6 REPLIES
Silver

Problem in upgrading from CUCM 8.5.1 to CUCM 8.6.2

What hardware are you running on this node?

VIP Purple

Problem in upgrading from CUCM 8.5.1 to CUCM 8.6.2

Hi Chandran,

I think u are using VMWare for the installation and doing restricted upgrade.

the error which u are facing is somewhat related to CAR DB.

just have a look into DOC to rectify CAR error first.

Troubleshoot: Numerous Entries in tbl_billing_error

https://supportforums.cisco.com/docs/DOC-14548

regds,

aman

Cisco Employee

Problem in upgrading from CUCM 8.5.1 to CUCM 8.6.2

Hi Chandran

Looking at the logs, during upgrade cucm is unable to access CDR/CAR data.

This can be as a result of CAR database already corrupted. Can you give follow outputs from CLI of 8.5 CUCM

run sql car select * from tbl_event_log

run sql car select * from tbl_system_preferences

Regards

Aditya

New Member

Problem in upgrading from CUCM 8.5.1 to CUCM 8.6.2

hi gupta ,

admin:run sql car select * from tbl_event_log

Failed  to get Connection.Connector(NOT CONNECTED:  Driver=com.informix.jdbc.IfxDr                                                 iver;)

admin:run sql car select * from tbl_system_preferences

Failed to get Connection.Connector(NOT CONNECTED: Driver=com.informix.jdbc.IfxDriver;)

restarted the below sevices

  • Cisco CDR Agent

  • Cisco Database Layer Monitor

  • Cisco CDR Repository Manager

  • Cisco CAR                 Scheduler

  • Cisco SOAP - CDRonDemand                 Service

  • Cisco CAR Web                 Service

while accessing cdr reporting showing below error .

------------------------------------------WARNING-----------------------------------------
*  Cluster wide parameter 'Call Diagnostics Enabled flag' is set  to false.  Hence no QoS information will be generated on calls. If  required,  please configure the same from service parameter page for Call  Manager  service. 

*  Problem in determining 2M/HWM breach status.  Tbl_System_Preferences  table might be corrupted. Please click on the  'Restore Defaults' button  to update the table with default values. 

*  Tbl_System_Preferences table is corrupted. Please click on the  'Restore  Defaults' button to update the table with default values. 
      

*  Problem in determining Loader Configuration.  Tbl_System_Preferences  table might be corrupted. Please click on the  'Restore Defaults' button  to update the table with default values. 

-------------------------------------------NOTICE------------------------------------------
* Problem in determining Billing Tables status. Please check the  CAR DB for tables Tbl_Billing_Data and Tbl_Billing_Error. 

*  Problem in getting the Mail parameters. It might result in   mails/alerts/notifications not been sent to CAR Administrators. Please   configure this at CAR->System->System Parameters->Mail   Parameters. 

* Mail  id for 'ccmadmin' is not available. CAR  Reports/Notifications/Alert  Emails might not be able to sent to this  user properly. Please  configure a mail id in end user configuration  page.

if we apllied Restore Defaults ,geting below error

Error Code Error Description
30029 Direct access to this screen is not allowed.

and try to access system and data base , getting below error

Error Code Error Description
10012 Database Error. Contact System Administrator.

Does any other way to avoid cdr and do the istallation .

Cisco Employee

Problem in upgrading from CUCM 8.5.1 to CUCM 8.6.2

Hi Jidesh

Looking at the above output CUCM is unable to setup connection with its database(informix)

Try running the following command:

run sql select * from CallingSearchSpace

If you get the same error as above, try following command :

utils service list

Check if "A Cisco DB" is running or not. If not ...then you are running into a much bigger problem then just CDR un-accesible for this particular server.

Regards

Aditya

New Member

Dears, If you are coming

Dears, If you are coming across this "hung" issue on the OS administration we page while upgrading the call manager in inactive partition, Just close the page and relax. Open VSphere and point the mouse on the console option of the pub/sub virtual server and there you can see the call manager upgrade status bar. The web page just lose the connection from the server and it does not show any latest progress.

 

Dont be panic as I did once  ;-)

 

 

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