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New Member

Problem IP 7937 - Conference - restarting

Dear all,

we are using a UC 560 with some telephones and one confernce phone IP 7937. The problem is after changing some settings we have to delete the telephone via CCA 3.01

Now we want to setup the phone again. The problem is that our telephone is restarting again and again. We don't know why. But I keep in my mind when the system was build up last year, we have the same problem as well.

Is there anyone who had the same problems? Or could you post a example configuration?

Thank you very much for your support.

Best regards

Philip

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Blue

Problem IP 7937 - Conference - restarting

Hi

Same issue is mentioned in

https://supportforums.cisco.com/thread/2073870

Hope it works for you.

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

Problem IP 7937 - Conference - restarting

Hi,

I checked the config file of our UC560 and I  think there is a problem with out firmware. The tftp server has the  version 1.3.4.0 loaded and on the telephone is 1.4.1.0

When I try to add the line (number) on the CMA the telephone try to Change the language and restart every 30 seconds.

Do you have a tutorial how to downgrade the phone or upgrade the UC?

Thank you very much!

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