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New Member

Problem sending faxes from Brooktrout through h.323 gateway

I have a RightFax server configured with a Brooktrout card. It sends Faxes via h.323 through a Cisco voice gateway router.

I have two of these RightFax servers. One is having no problem sending through a different gateway configured the same way, and one is experiencing call failures. The Brooktrout card is licensing for 24 channels, so I don't think that is the issue.

My gateway setup:

isdn switch-type primary-ni

voice class h323 1

  h225 timeout tcp establish 5

!

voice class h323 2

  h225 timeout tcp establish 3

  call start fast

voice translation-rule 1

rule 1 /^31720417/ /417/

rule 2 /^31720418/ /418/

!

!

voice translation-profile fax

translate called 1

(these are for inbound faxes to the RightFax server)

dial-peer voice 10 pots

description outgoing dialpeer

preference 2

destination-pattern 9.T

incoming called-number .

direct-inward-dial

port 0/0/0:23

(for outbound)

dial-peer voice 101 voip

translation-profile outgoing fax

destination-pattern 3172041[7-8]..

progress_ind setup enable 3

session target ipv4:10.100.1.41

voice-class codec 2 

voice-class h323 2

fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none

!

(this is the RightFax server that is working)

!

dial-peer voice 102 voip

description To pla-2k3-ipfx-01

translation-profile outgoing fax

preference 1

destination-pattern 3172041[7-8]..

progress_ind setup enable 3

session target ipv4:10.6.1.41

voice-class codec 2 

voice-class h323 2

fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none

(this is the one that can't send out)

This is the error I am getting on the gateway when trying to dial out:

Apr 11 19:44:02.201: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8  callref = 0x23F8

Bearer Capability i = 0x9090A2

Standard = CCITT

Transfer Capability = 3.1kHz Audio

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98397

Exclusive, Channel 23

Called Party Number i = 0xA1, '16305050125'

Plan:ISDN, Type:National

Apr 11 19:44:02.281: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8  callref = 0xA3F8

Channel ID i = 0xA98397

Exclusive, Channel 23

PLA-c2821-RTR-MDF-01#

Apr 11 19:44:02.285: ISDN Se0/0/0:23 Q931: RX <- PROGRESS pd = 8  callref = 0xA3F8

Cause i = 0x8081 - Unallocated/unassigned number

ot sure what is going on here. Other calls go through this gateway just fine ...

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Problem sending faxes from Brooktrout through h.323 gateway

Colin,

What I was asking was if the same fax attempt was successful on the working fax server? Both have the same destination pattern in dial peer 101/102 (3172041[7-8]...). Your called number from the debug shows a number 163....

That was the only thing I saw from your configuration.

Steven

4 REPLIES
New Member

Problem sending faxes from Brooktrout through h.323 gateway

Colin,

Your debug shows the called number is different from the destination pattern provided. Does this same exact fax work over the other gateway?

http://www.cisco.com/en/US/partner/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml

Steven

New Member

Problem sending faxes from Brooktrout through h.323 gateway

Steven:

Wouldn't the pots dial peer be used for the called number?

dial-peer voice 10 pots

description outgoing dialpeer

preference 2

destination-pattern 9.T

incoming called-number .

direct-inward-dial

port 0/0/0:23

It is set up the same way on the other gateway for the other server

Or am I missing something?

New Member

Problem sending faxes from Brooktrout through h.323 gateway

Colin,

What I was asking was if the same fax attempt was successful on the working fax server? Both have the same destination pattern in dial peer 101/102 (3172041[7-8]...). Your called number from the debug shows a number 163....

That was the only thing I saw from your configuration.

Steven

New Member

Problem sending faxes from Brooktrout through h.323 gateway

Steve:

The other FAX server is on another subnet and uses

dial-peer voice 111 voip

translation-profile outgoing fax

preference 1

destination-pattern 3314576[0-3]..

progress_ind setup enable 3

voice-class codec 2

voice-class h323 2

session target ipv4:10.100.1.41

fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback none

as its inbound voip dial-peer.

Same codecs, same translation-profile parameters (which shouldn't matter here), and fax protocol type

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