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Community Member

Problem to create a one User

Hi Guys,

I trying to create a new user in the Cisco CallManager version 4.2 and is appear the message:

"The following error occured while trying to load the requested page. Problem is executing fso.OpenTextFile()"

That can be occuring? Where is the problem?

Thank You,

Wilson Santana

7 REPLIES
Cisco Employee

Re: Problem to create a one User

DCD or AD integrated?

if DCD restart the DCD service, if AD rerun the directory plugin

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Problem to create a one User

Hi Javalenc,

Where I can see what my Customer is using?

Thank You,

Wilson Santana

Community Member

Re: Problem to create a one User

did u upgraded from any lower version?

and check your disk space where CCM installed

Community Member

Re: Problem to create a one User

javalenc,

Explain to me what is DCD and AD, because I have the same problem...

ps.: Is AD active directory?

Cisco Employee

Re: Problem to create a one User

DCD = DC directory

AD = Active directory

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Problem to create a one User

Hi Javalenc,

My co-worker Danilo found the bug: CSCeg64265 Bug Details

ERROR: Problem in executing fso.OpenTextFile().

Description

When the regional setting (in windows) is not set to US English, customers running CM release 3.3 might get the following error

when trying to access the global directory :

"The following error occurred while trying to load the requested page.Problem in executing fso.OpenTextFile() ". But, there is not workaound to do or fixed. Is this can be the problem?

Thank You,

Wilson

Cisco Employee

Re: Problem to create a one User

i don't know, do you meet the conditions of the bug and the version??? you're the one that could tell if it could be it or not

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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