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New Member

Problem with 7945 and 7962 "host not found"

Hello.

I have the following problem. We migrated to Cisco IP telephony platform, and we have the following phone models, 6921, 7945G and 7962.

In relation to the 6921 directory URL works Ok.

but in 7962 and 7945G says "host not found"

I've tried changing the hostname to IP address in> Enterprise Parameters, for example http://192.168.47.223:8080/ccmcip/xmldirectory.jsp but still the problem.

Navigating parameters phones, in 6921 in their directory is;

Directories URL http://192.168.47.223:8080/ccmcip/xmldirectory.jsp

but in 7962 and 7945G is;

https://192.168.47.223:8443/ccmcip/xmldirectory.jsp

my question is, does the https might be giving this problem? How to force the 79xx is http and not https?

Any idea?

Best regards.

3 REPLIES
Hall of Fame Super Red

Problem with 7945 and 7962 "host not found"

Hi Leonardo.

I would have a look at this good thread

There are some excellent responses from Deji & Bill Bell in here;

https://supportforums.cisco.com/message/3681196#3681196

Cheers!

Rob

"May your heart always be joyful
And may your song always be sung
May you stay forever young " 

- Dylan

New Member

Problem with 7945 and 7962 "host not found"

Thank you very much for your answer

I will read this article and you commented.

Forgot to say that the version of CUCM is 9.X

regarsd

Leo

New Member

Re: Problem with 7945 and 7962 "host not found"

Rob;

Check the xml file from a 7945G and effectively in

cucm2  

says the CUCM hostname and not the IP address of cucm.

A query;

Changing the hostname of the IP and restart cucm th Trust Verification Service (TVS), could have problems with voicemail?. or is transparent to this case? 

I worry about making the change because the CUCM in Production-

Because 6921 also says;

cucm2

But do not have that problem. The directory works Ok.

Greetings.

Atte;

leo

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