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problem with directory numbers

when i press the directory botton in the ip phone it didnt show the directory numbers tab.

i am using cucm 7 and the Enterprise url for Directories is:

http://10.10.10.5:8080/ccmcip/xmldirectory.jsp

even when i put this url in the device itselve it didnt work

but when i put the url in the browser it show this:

XML Parsing Error: XML or text declaration not at start of entity

Location: http://10.10.10.5:8080/ccmcip/xmldirectory.jsp

Line Number 7, Column 1:<?xml version="1.0"?>

^

when i put the url in google chrome it showes another message:

This page contains the following errors:

error on line 7 at column 6: XML declaration allowed only at the start of the document

Below is a rendering of the page up to the first error.

and after i choose view source code from google chrom tool it shows this:








<?xml version="1.0"?>

<CiscoIPPhoneMenu>




























<MenuItem>

<Name>Personal Directory</Name>

<URL>http://10.10.10.5:8080/ccmpd/pdCheckLogin.do?name=undefined</URL>

</MenuItem>























<MenuItem>

<Name>Corporate Directory</Name>

<URL>http://10.10.10.5:8080/ccmcip/xmldirectoryinput.jsp</URL>

</MenuItem>




<Prompt>Select a directory</Prompt>


</CiscoIPPhoneMenu>

thank you

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