Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Problem with inbound and outbound calls

Hi, we are using call manager version 4 and a 2811 gateway runing h323. The problem we have is that we are able to dial between handsets internally but as soon as we try to dial outbound or receive inbound calls they fail. I am trying to follow the flow of events for these types of call but am unable to find a flow diagram of events.

When you dial outbound you simply get the same as an engaged tone. I believe that this is something to do with the search space but may well be wrong.

Regards

Simon

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: Problem with inbound and outbound calls

The cadence that sounds like an engaged tone, is more likely the reorder/NU tone, which is annoying similar to the engaged tone. It means that Call Manager is unable to find a route for the call - so check your dial plan and gateways.

2 REPLIES

Re: Problem with inbound and outbound calls

Can you post your gateway and route pattern configuration

Narayan

New Member

Re: Problem with inbound and outbound calls

The cadence that sounds like an engaged tone, is more likely the reorder/NU tone, which is annoying similar to the engaged tone. It means that Call Manager is unable to find a route for the call - so check your dial plan and gateways.

129
Views
0
Helpful
2
Replies