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New Member

Problem with outward calls sip phones

Hi,

I have a problem with the UC500 SIP phones, they can make and receive calls, but when trying to make an outside call is not possible. Now the same is happening with ATA and SPA using SIP.

The configuration is:

voice service voip
ip address trusted list
  ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol none
no fax-relay sg3-to-g3
sip
  bind control source-interface Vlan1
  bind media source-interface Vlan1
  header-passing
  registrar server expires max 3600 min 600
  no update-callerid
  sip-profiles 1000
  no call service stop
!

voice register global

mode cme

source-address 192.168.1.9 port 5060

no outbound-proxy

max-dn 56

max-pool 80

authenticate register

timezone 21

time-format 24

date-format D/M/Y

hold-alert

voicemail 399

tftp-path flash:

file text

create profile sync 0164458440065732

!

voice register dn  6

number 180

allow watch

name linksys

no-reg

label linksys

!

voice register dn  7

number 171

allow watch

name SPA2-LINE2

no-reg

!

voice register pool  6

id mac 000E.08D6.BA8E

type ATA

number 6 dn 6

dtmf-relay rtp-nte

username 180 password XXXXXXXXXXXXX

description linksys

codec g711ulaw

no vad

!

voice register pool  7

id mac 000E.0820.A2F7

type ATA

number 7 dn 7

dtmf-relay rtp-nte

username 171 password XXXXXXXXXXXXX

description SPA2-LINE2

codec g711ulaw

no vad

!

Someone could guide me to rectify the problem.

best regards

Everyone's tags (2)
7 REPLIES
VIP Super Bronze

Problem with outward calls sip phones

Are you using a sip trunk to the PSTN or E1? Can you attach your full config (sh run) and also send a debug ccsip messages...if you rae using a sip trunk

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Problem with outward calls sip phones

Hello Aokanlawon,

In relation to SIP or PSTN E1 TRUNK, tell you that not only use a SIP trunk but with a VOIP provider via internet.

I leave a link of the configuration file (sh run) and debug, I deleted and obfuscated information on phones and other irrelevant information for the detection of the problem.

SH RUN ->  https://dl.dropboxusercontent.com/u/6992364/290713.conf

DEBUG -> https://dl.dropboxusercontent.com/u/6992364/debug_ccsip_messages.txt

best regards

New Member

Problem with outward calls sip phones

Aokanlawon,

Indeed the extension is configured in the UC500, tell you that this is precisely the problem we have extension 180, in this case can not make outgoing calls.

Can you think of what could be the reason?

Best Regards

VIP Super Bronze

Problem with outward calls sip phones

Can you do another test call and send ne the following debug..

debug voip ccapi inout

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Problem with outward calls sip phones

I've made ​​another test call, I attached the log file.

https://dl.dropboxusercontent.com/u/6992364/debug_voip_ccaou_inout.txt

best regards

VIP Super Bronze

Problem with outward calls sip phones

I dont see any voip dial-peer matched for the outbound leg of the call. If you are using a sip trunk then you need to configure a valid dial-peer with the correct ip address provided by your provider.

The only dial-peer that is matched for the called number is:

dial-peer voice 74 pots

corlist outgoing call-national-plus

description **CCA*Spain*Mobile**

translation-profile outgoing OUTGOING_TRANSLATION_PROFILE2

destination-pattern 06........

port 0/3/3

forward-digits all

no sip-register

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Problem with outward calls sip phones

Hello,

Clarify that a SIP TRUNK but there are also analog and digital lines as you indicate the call should go out that dial-peer has indicated, the issue is still not out the call.

Need anything else that might help?

Best Regards

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