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Problem with the time displayed by the IP Communicator

Telindus Espana
Level 1
Level 1

‎10-20-2010 02:18 AM - edited ‎03-16-2019 01:26 AM

Hi all

We have a problem with the time displayed our Cisco IP comunicator. Our Cisco IP Phone 7941 display the correct time but if i install IP comunicator in my PC it shows two hours less that the real time.

What could be the problem?

Regards.

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3 Replies 3

Felipe Garrido
Cisco Employee
Cisco Employee

‎10-20-2010 06:35 AM

Is IP Communicator registering to CUCM or CME?

-Felipe

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Telindus Espana
Level 1
Level 1
In response to Felipe Garrido

‎10-20-2010 08:04 AM

Hi Felipe

The IP Communicator is registering to CUCM

Thanks.

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srsivara
Cisco Employee
Cisco Employee
In response to Telindus Espana

‎10-20-2010 08:21 AM

- Is the IP Communicator and the 7961 phone using the same Date/Time Group ? (same device pool would mean same Date / Time group)

- Can you 'Reset' the phone from the CCM Admin page and check if there is any change in the time being reported ?

- What's the time on your system running the IP Communicator ? Does the time on IP Comm correlate with the time on your system ?

- Sriram

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