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Problem with video advantage and CallManager Express

I have CallManager Express 7.0, IP phone 7960,7940 and Video Advantage 2.1.

When I run Video Advantage, I get a message "Cisco Unified Video Advantage is not connected to any phone"

I have already enable video option in telephony service module and in the phones.

When I use IP communicatorthere is no problem.

What could it be the reason of the message?

1 REPLY
Cisco Employee

Re: Problem with video advantage and CallManager Express

Make sure there is routing between the PC you're using and the IP Phone

Network Requirements

http://www.cisco.com/en/US/docs/video/cuva/2_1/english/release/notes/ol15290.html#wp1103669

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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