Consultation, I have a CUCM 7.1 with a plan to 4-digit numeric. There is a unique three digit number, and when he dials from a VG or ATA, this call takes 15 seconds. This does not happen with the IP Phones.
Any suggestions or why is this delay only with analog equipment.
This type of delay is usually caused by an Overlap in the Dialplan. For example 4-digit DN's that are 8xxx and a 3-digit DN that begins with 8xx. The best way to fix this is to remove any overlapping patterns. You can also look at this CCM Parameter (Interdigit Timeout);
Here is the method to change the "interdigit timeout";
Complete these steps to modify the settings:
Select Service > Service Parameters to go to Cisco CallManager System Parameters from the Cisco CallManager 4.1(x) Administration page.
Select the name of your server and service from the Server and Service fields.
In the Value field, type the timeout you want to configure (specify the time in milliseconds). For example, if you want to configure 5 seconds as the interdigit timeout, type 5000.
Caution: Be careful. Do not set the interdigit timeout value too low, otherwise the user does not have enough time to enter the digits while calling.
Restart Cisco CallManager to implement the changes.
From this excellent doc;
Delay in Call Establishment: Configuring the Interdigit Timeout
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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