08-19-2013 12:32 PM - edited 03-16-2019 06:56 PM
Hi,
I have a CME with c2900-universalk9_npe-mz.SPA.150-1.M1.bin that has a SIP Trunk for outgoing trunk, the routers is sending many memory logs and users sometimes can not make calls, they try several times. I have set around 80 sip phones
I checked with some commands memory allocation, memory free is very low, around 15 %, when I try to see currents calls with "sh voice call status"
any info is displayed even I know there are call stablished.
Many of the process are related to SIP, I wan to know if the SIP config is generating the problem with memory resourses.
regards
-Process= "Chunk Manager", ipl= 3, pid= 1, -Traceback= 0x233B7D10z 0x233CF354z
0x233943B0z 0x23394524z 0x2338BFA8z 0x2338BF8Cz
ug 19 12:35:04.048 CDT: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for
CCSIP CCB Pool. No memory available -Process= "Chunk Manager", ipl= 3, pid= 1,
-Traceback= 0x2338BFA8z 0x2338BF8Cz
ug 19 12:35:14.048 CDT: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for
CCSIP CCB Pool. No memory available -Process= "Chunk Manager", ipl= 3, pid= 1,
-Traceback= 0x2338BFA8z 0x2338BF8Cz
ug 19 12:35:24.956 CDT: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for
CCSIP CCB Pool. No memory available -Process= "Chunk Manager", ipl= 3, pid= 1,
-Traceback= 0x2338BFA8z 0x2338BF8Cz
ug 19 12:35:37.328 CDT: %SYS-2-MALLOCFAIL: Memory allocation of 679424 bytes fa
led from 0x233DD78C, alignment 8
ool: Processor Free: 8692664 Cause: Memory fragmentation
CME#sh processes memory sorted
Processor Pool Total: 345163776 Used: 323477688 Free: 21686088
I/O Pool Total: 46137344 Used: 17354896 Free: 28782448
PID TTY Allocated Freed Holding Getbufs Retbufs Process
0 0 0 0 265822372 0 0 *MallocLite*
0 0 123093688 62596136 49315312 0 0 *Init*
1 0 4055657712 4046373736 9324480 0 0 Chunk Manager
275 0 332955724 2857144712 5009388 0 0 CCSIP_SPI_CONTRO
273 0 1266320 236 1327256 0 0 CCH323_CT
0 0 3474331504 3055259188 1044660 322856 0 *Dead*
261 0 25884992 18146704 929228 0 0 CC-API_VCM
182 388 5232376 4336264 895496 0 0 Virtual Exec
279 0 455956 0 481128 0 0 RTPSPI
268 0 406448 236 419468 0 0 swmtp_msp
32 0 280372 42912 290544 99792 0 EEM ED Syslog
280 0 559416 536 276548 0 0 SCCP Application
213 0 254136 0 264308 0 0 QOS_MODULE_MAIN
277 0 2169053212 2271126240 252484 0 0 CCSIP_UDP_SOCKET
278 0 216140 236 241076 0 0 CCSIP_TCP_SOCKET
231 0 196228 0 203400 0 0 EEM Server
265 0 160288 236 185308 0 0 DSMP
76 0 202416 236 184180 0 0 USB Startup
82 0 30926716 27739784 181924 0 0 AFW_application_
48 0 134556 312236 141728 0 0 IF-MGR control p
262 0 246392 635474976 139912 0 0 VOIP_RTCP
118 0 268348 167048 108548 0 0 IP ARP Adjacency
23 0 822143092 2089350272 99688 0 0 CCSIP-REGISTER
CME#sh memory processor al
CME#sh memory processor allocating-process
Processor memory
Address Bytes Prev Next Ref Alloc Proc Alloc PC What
28AD3800 0000001028 00000000 28AD3C34 001 *Init* 211203F4 *Init*
28AD3C34 0000000404 28AD3800 28AD3DF8 001 *Init* 233DC8B0 *Init*
28AD3DF8 0000131076 28AD3C34 28AF3E2C 001 *Init* 2143E31C *Init*
28AF3E2C 0000262148 28AD3DF8 28B33E60 001 *Init* 233A5A44 *Init*
28B33E60 0000010004 28AF3E2C 28B365A4 001 *Init* 233F4100 List Elemen
ts
28B365A4 0000005004 28B33E60 28B37960 001 *Init* 233F4130 List Header
s
28B37960 0000000164 28B365A4 28B37A34 001 *Init* 255F5DA8 *Init*
28B37A34 0000000164 28B37960 28B37B08 001 *Init* 255F5DA8 *Init*
28B37B08 0000002140 28B37A34 28B38394 001 *Init* 21169CEC *Init*
28B38394 0000002140 28B37B08 28B38C20 001 *Init* 21169CEC *Init*
28B38C20 0000002140 28B38394 28B394AC 001 *Init* 21169CEC *Init*
28B394AC 0000000132 28B38C20 28B39560 001 *Init* 21153A68 *Init*
28B39560 0000000240 28B394AC 28B39680 001 *Init* 219D76B4 *Init*
28B39680 0000000516 28B39560 28B398B4 001 *Init* 22233350 TTY Output
Buf
28B398B4 0000000096 28B39680 28B39944 001 *Init* 233FE2E8 Watched Que
ue
28B39944 0000000096 28B398B4 28B399D4 001 *Init* 233FE314 Watched Boo
08-19-2013 03:04 PM
Update IOS.
08-19-2013 03:15 PM
Hi Paolo,
I'm going to update to c2900-universalk9-mz.SPA.150-1.M10.bin
I hope this clear the issues
08-19-2013 05:29 PM
Hi Paolo,
I have already update IOS but the problem remain regarding outgoing calls, sometimes calls can not complete.
end user is using trhird party softphone VaxSIPUserAgent
I attach sh run, and info about memory free, an d CPU . I just include some ephone config for 3rd party softphone, the total are around 80.
I also attach a trace for a call that failed, and screenshot of the sip client when the error is shown
I don´t know if something wrong with my config
regards
08-20-2013 08:50 AM
after the update of IOS the problem remains, many logs like this
some call can not be set, sometimes free memory very low.
I have no idea how to fix this problem
any idea?
Alternate Pool: None Free: 0 Cause: No Alternate pool
-Process= "Chunk Manager", ipl= 4, pid= 1, -Traceback= 0x23418ADCz 0x23430120z
0x233F517Cz 0x233F52F0z 0x233ECD74z 0x233ECD58z
Aug 20 10:36:31.608 CDT: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCSIP
CCB Pool. No memory available -Process= "Chunk Manager", ipl= 4, pid= 1, -Traceback=
0x233ECD74z 0x233ECD58z
Aug 20 10:36:42.112 CDT: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCSIP
CCB Pool. No memory available -Process= "Chunk Manager", ipl= 4, pid= 1, -Traceback=
0x233ECD74z 0x233ECD58z
Aug 20 10:37:12.636 CDT: %SYS-2-MALLOCFAIL: Memory allocation of 680448 bytes failed from
0x23434E58, alignment 8
Pool: Processor Free: 9212824 Cause: Memory fragmentation
Alternate Pool: None Free: 0 Cause: No Alternate pool
-Process= "Chunk Manager", ipl= 4, pid= 1, -Traceback= 0x23418ADCz 0x23430120z
0x233F517Cz 0x233F52F0z 0x233ECD74z 0x233ECD58z
Aug 20 10:37:12.636 CDT: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCSIP
CCB Pool. No memory available -Process= "Chunk Manager", ipl= 4, pid= 1, -Traceback=
0x233ECD74z 0x233ECD58z
Aug 20 10:37:24.700 CDT: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCSIP
CCB Pool. No memory available -Process= "Chunk Manager", ipl= 4, pid= 1, -Traceback=
0x233ECD74z 0x233ECD58z
CME#
ME 10:59:08 AM Tuesday Aug 20 2013 CDT
111122222211111
553211111111111111111111147036932222197531976422211111111111
100
90
80
70
60
50
40
30
20 ***********
10 ** *******************
0....5....1....1....2....2....3....3....4....4....5....5....6
0 5 0 5 0 5 0 5 0 5 0
Free memory per second (last 60 seconds)
221 1133322332333132233332333333321133333 233333333333243434
927815232543194449384332486677766172548849788998939993809090
100
90
80
70
60
50
40 ***###* * *# ****** ### *****
30 * #*** ****## ** ******#*#### ***#* *#******###**#***#
20 *** *###**#***##*****#***#######** ####* *#*########**#####
10 ###***#############################*#####*##################
0....5....1....1....2....2....3....3....4....4....5....5....6
0 5 0 5 0 5 0 5 0 5 0
Free memory per minute (last 60 minutes)
* = maximum # = average
08-20-2013 08:54 AM
Try 15.2(4)M4.
If still trouble, contact the TAC.
08-20-2013 11:46 AM
08-20-2013 12:05 PM
Time to give this to the TAC for them to sort it out.
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