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Community Member

Problems with VOIP calls

current set up

site 1

Router connected to PBX by E1

Site 2

router connected to PBX by E1

End to end to IP connectivity has been check and is working

Problem

when trying to make a VOIP call the user gets a dial tone from the router, after dialing the telephone number for a user at site 2 they get an engadged tone.

I have used the "gw-accounting" command to try and trouble shoot the problem but i not to sure of the output (see attachment).

4 REPLIES

Re: Problems with VOIP calls

You will need to add the following command in your Site 2 router.

Dial-peer voice 99999 pots

direct-inward-dial

incoming called-number .

port 1/0:15

Community Member

Re: Problems with VOIP calls

To help improve my knowledge

Can you tell me why i would need to add that command?

Community Member

Re: Problems with VOIP calls

Also this is my current config

Re: Problems with VOIP calls

Take a look at this document it explains this problem very well..

http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note09186a00800e00d0.shtml#topic2

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