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New Member

Promt to enter PID from call park

Customer want to be able to put a call in park and then require the user to enter a PID to be able to take the call. This PID needs to show up in CDR info. Is there any way to accomplish this?

3 REPLIES
Cisco Employee

Re: Promt to enter PID from call park

version??? ALWAYS SAY WHAT YOU USE

java

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Promt to enter PID from call park

Sorry, CUCM 4.1(3)

Cisco Employee

Re: Promt to enter PID from call park

call park does not provide any kind of security features, the closest thing is directed call park in which you need to dial a prefix + call park but there is no special field in CDR for any information of what you're looking for, this is not customized. also your version does no have directed call park (that's why you always need to say what you use)

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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