My customer has a publisher running on :
Product Ver : 184.108.40.20600-2
OS Ver : 220.127.116.11-43
HW Platform : 7825I4
Processors : 1
Type : Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
CPU Speed : 3000
Memory : 2048 MBytes
Object ID : 18.104.22.168.22.214.171.124.746
OS Version : UCOS 126.96.36.199-43
He ordered another server to be installed as a subscriber, but the version of the installer is different, this is read from the CD cover :
CUCM 8.5-BE/SME/UNITY CONNECTION
running on :
He lost his installer CD for the publisher, what should be done, can he upgrade the 8.0.3 to 8.5 first, so that the subscriber can join?
Yes that would be a viable option and technically is fairly simple to do. However the customer would need an appropriate software maintenance contract in place to make this acceptable from a legal standpoint.
Just get 8.0.3 of the software download section. You could even make that a bootable iso.
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Bear in mind making the non bootables ISOs froms CCO into bootable is not supported for any production environment.
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which hardware is this as provided by you in CUCM cluster ?
for CUCM 8.0(3) and above , u require 4GB of DRAM.
Thanks for the reply.
1) when I go to software download site, I only see this, which one is the installer, my customer has the contract :
2) Hi Jaime, why making the ISO a bootable CD not supported by Cisco?
3) Hi Aman, thanks a lot for your advice, my customer will be using MCS7816I5-K9-CMD2 for the subscriber, I will highlight the memory requirement to my customer.
You need to download but this would be an upgrade patch , not the bootable as already mentioned by Mr. Jaime
Because real bootable media needs to be ordered via PUT, thats the only supported way.
The suggested procedure is not supported, you might try it only for tests, sake of curiosity, or labs on which there is no support required.
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I guess I will upgrade the publisher to 8.5.
the publisher is using MCS 7825I4 running 188.8.131.5200-2.
the subscriber is using MCS7816I5-K9-CMD2 running on 8.5 (I can't find the exact version of the software on the CD) but based on the hardware compatibility matrix, I hope that it will be running on 8.5(1) that i will download and not those SU1-6, I haven't had a chance to go onsite to check:
Thanks a lot for the help rendered,
You can upgrade to UNRST version 8.6(2a) from your existing version on Publisher.
Also, if u have bootable DVD of 184.108.40.2060-2 , u can build your Subscriber and then , finally upgrade to 8.6(2a)
Even from existing version on Pub, u can go for upgrade to 9.x , provided u have valid UCSS and ESW contract.
can u share show memory count /show memory size from Pub since for 8.6 u would be requiring 4GB DRAM on 7825I4 even though it is shared in your first discussion?
Thanks a lot for your advice.
My customer lost the bootable 220.127.116.110-2 CD for the pub, so I have decided to do the upgrade. I have downloaded the RST version, are you saying I can only go for UNRST?
I will ask for the show memory count/show memory size and update you.
any reason why u want to upgrade to RST version?
I was referring the release notes of Cisco call manager 8.6(2a)
The unrestricted version of Unified CM 8.6(2a) is available in limited markets only.
Be aware that after you install or upgrade to an unrestricted release, you can never upgrade to a restricted version. You are not even allowed to fresh install a restricted version on a system that contains an unrestricted version
for understanding on RST and UNRST version , please refer the DOC
If you are running a "Restricted" version of CUCM then stick with that path
The majority of CUCM builds do run as Restricted. Here's why Cisco came
out with Unrestricted versions and they probably don't apply to your situation.
Unrestricted Export Support (from release notes)
The restricted US export classification on Cisco Unified CM meant that
governmental and military customers in many countries could not employ
Unified CM in their networks.
In addition to the delay inherent in obtaining export licenses, products classified
as restricted by the Department of Commerce (DoC) carry a requirement to allow
US government representatives to demand on-site inspections at any time to
confirm that the product is being used in accordance with its licensed purpose.
This post-shipment verification (PSV) is unacceptable to many customers.
Additionally, some foreign countries maintain import restrictions which
prohibited Unified CM from being available to customers in those countries. Both
US export and foreign import issues stem from Unified CM support for strong
encryption of signaling and media.
Because Cisco has obtained an unrestricted classification from the DoC for a
version of Unified CM, beginning with Unified CM 7.1(5), both restricted and
unrestricted versions of Unified CM will be released in parallel.
From the good doc that my friend Aman provided (+5 "A")
"Why do the best things always disappear "
- The Band