Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

PVDM3 Amber LED Status ?

Customer has a new 3945 router they want add that as a new voice gateway router since there was no PVDM's on it we got them new PVMD3-64, they installed the PVDM and boot the router it is recognized and they can see it if they issue commands like sh inventory and sh hardware but the PVDM status LED is "AMBER". According to Cisco doc amber means "detected but not initialized"

http://www.cisco.com/en/US/partner/docs/routers/access/2900/hardware/installation/guide/Overview.html#wp1129760

Nothing is configured since it is a brand new router will that amber light go away if we configure the voice stuff like PRI or DSP farms or do we have to configure anything to initialize that.? IOS version they are running is 15.2.3T.

Thanks for your help.

Everyone's tags (1)
7 REPLIES

PVDM3 Amber LED Status ?

Nothing needs to be initialized, i would reseat the PVDM and try again.

Please rate useful posts.

Please rate useful posts.
New Member

PVDM3 Amber LED Status ?

That is what I thought but just want to double check if there is anything else we need to do in the router to initialize. Thanks for your quick response.

VIP Purple

PVDM3 Amber LED Status ?

Hi,

Hope the new router has come pre-loaded with Voice IOS.If the Voice IOS order was placed not with 3945 router, then, u need to upload voice IOS and also licenses , which need to be enabled by commands.

Can u share the show version /show diag and show inventory for 3945 router?

regds,

aman

New Member

Re: PVDM3 Amber LED Status ?

I will get all that information on Monday. Thanks for your help.

Sent from Cisco Technical Support iPad App

VIP Purple

PVDM3 Amber LED Status ?

Also, try to get show license all and show license feature from the router.

regds,

aman

New Member

PVDM3 Amber LED Status ?

We fixed it after verifying license it came with only security package enabled, UC package was not eanbled as soon as we enabled it, that fixed the issue.

Thanks for your help.

VIP Purple

PVDM3 Amber LED Status ?

Hi,

Thanks for update.

regds,

aman

685
Views
5
Helpful
7
Replies