I have Quality Manager 8.5 installed and running with UCCX 8.5 and CUCM 8.5 in a test environment. I am working on an uprgrade and trying to make sure everything is working properly in test. I've overcome a few hurdles getting it trying to get it to work and have seem to come to a problem I can't get around.
I have SQL 2008 installed. My first problem was getting the actual recordings to the server. I have seem to fixed that and my daily folder is getting the call and the size is counting up. My calls are never going to the audio folder and eventually everything disappears out of the daily folder.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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