Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

QRT alerts

Is there a way to set up alerts, via syslog or email to let us know when someone has pressed the QRT button for a call?

1 REPLY

Re: QRT alerts

Unfortunately, I wanted to do something like this a few years back (version 4x) and found it wasn't possible because the functionality was built into CCM Serviceability (i.e., QRT Data Viewer).  Beginning in CUCM 5x, I believe the QRT Viewer was moved to the Trace and Log Central portion of RTMT but I don't think you can automate a way to pull the info.

Hailey

Please rate helpful posts!

191
Views
0
Helpful
1
Replies