I'm looking to implement QRT for a pool of users as a trial to a wider implementation; is there anyway to add to the category's or are they pretty much locked as the set ones? We're running CUCM 7.0(2a). Are there more categories in later releases (or plans to increase the categories)?
I 'm happy with the current options and agree they cover all the bases; however I am expecting our user base to come up with suggestions for other fields or want to report 'minor gripes' that they might not bother raising a support call for - little things like 'incorrect display name'; In the 'Can't make calls' field, I suspect they'll want an option for "your call cannot be completed as dialled' and such like.
That's an interesting angle. Not that this is the answer you were hoping for but your best bet to get that sort of thing would be to use the phone XML SDK to write an XML service that they can access from the phone. It could auto-generate an incident in your ticketing system on their behalf.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...