11-14-2011 10:57 AM - edited 03-16-2019 08:03 AM
I have a user with a conference phone in his office and he wants it to go to his regular Cisco unity vim inbox after four rings and no answer. His regular extension is x1234 and his conference extension is x1235. Is this possible? Cucm 7.1 and unity connections 7.1.3
Thanks
Sent from Cisco Technical Support iPad App
11-14-2011 11:04 AM
Hi Luke,
In Unity Connection Admin go to the setup page for 1234 and (edit)
Add 1235 as an Alternate Extension.
Then when the call flows through to Unity Connection the proper
Greeting should play.
Cheers!
Rob
11-14-2011 11:08 AM
On x1235 do I need to configure something in call manager to tell it to go to vm? Do I need to create a x1235 vim box at all? Thanks
Sent from Cisco Technical Support iPad App
11-14-2011 11:17 AM
Simply configure 1235 to forward to VM just like 1234 and ensure it has proper VM Profile set.
Chris
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