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question - 2 numbers 1 unity vm inbox?

lukeprimm
Level 1
Level 1

I have a user with a conference phone in his office and he wants it to go to his regular Cisco unity vim inbox after four rings and no answer. His regular extension is x1234 and his conference extension is x1235. Is this possible? Cucm 7.1 and unity connections 7.1.3

Thanks

Sent from Cisco Technical Support iPad App

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi Luke,

In Unity Connection Admin go to the setup page for 1234 and (edit)

Add 1235 as an Alternate Extension.

Then when the call flows through to Unity Connection the proper

Greeting should play.

Cheers!

Rob

On x1235 do I need to configure something in call manager to tell it to go to vm? Do I need to create a x1235 vim box at all? Thanks

Sent from Cisco Technical Support iPad App

Simply configure 1235 to forward to VM just like 1234 and ensure it has proper VM Profile set.

Chris

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