Question about Cisco ip Phone/ Cisco IP communicator (Very Important)
Staff good morning!
I'm new here in the forum, try to be as clear as possible,
Situation: User uses the telephone system for private calls and then have some kind of password or lock the machine \ software, however since I use the extension mobility, but is nescessário filter the user's cost center.
Ex: I need to call a U.S. company, my phone is logged in with my username and password, but to make that connection type I would need some kind of code or password that will define a cost center to which this call will be charged, and with I would be that authentication is allowed to do this type of call, blocking the connection if it was a private call for example.
Finally, do not know if this possibility exists, but will be of much help (cost reduction) if I could implement something like that.
* Ps I use the "Cisco Unified CallManager Cisco Unified Communications Solutions For" for the administration of internal telephony.
If you need more information is available to answer everything.
Question about Cisco ip Phone/ Cisco IP communicator (Very Impor
If you use a FAC code, you can make it so that a particular phone or phones will need to use that code to dial international numbers (for example).
Once they enter the code and dial out using it.... you can bill the relevant people back for international calls by looking at what FAC code was used to dial internationally when you pull off your call reports
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...