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Question about CISCO IP Phone

Kulasekararaja Kamaraj
Level 1
Level 1

‎08-02-2012 01:41 PM - edited ‎03-16-2019 12:31 PM

Hello Folks,

I am facing an issue with Cisco IP Phone 79XX phones, i am not able to find call logs ( Missed, Received, Dailed ) informations on my phone.

Please explain why this issue occurs ?, Is there a way how to fix it... ?

Your answer is appriciated.

Thanks,

Kulasekara Raja K.      

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phamvinhdat
Level 3
Level 3

‎08-02-2012 02:08 PM

Is this under CUCM or CME? if under CUCM, under Directory Number configuration there is option to enable miss log call. Check that option and try again.

Dat

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