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**** Question about CTI?

Hello,

What is the meaning of CTI port? and when we should use?

Thanks a lot.

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Bronze

Re: **** Question about CTI?

A computer telephony integration (CTI) route point designates a virtual device that can receive multiple, simultaneous calls for application-controlled redirection.

When you need to access an application from multiple points or route multiple calls, you can CTI RP

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