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Question about CUCM 8.5

Hi Folks & Friends,

I have tricky requirement you to answer for my corporate.

Consider i have 2 CISCO IP Phone DN as below.

Phone 1 : 1001

Phone 2 : 2001

Both configured for different locations in my CUCM. and both DN doesnt have voicemail facility.

Here my requirement :

  • If any one call to Phone 1 after 3 rings it should forward the call to Phone 2 and on phone 2 it should ring 3 times then the call should disconnect.

  • If any one call to Phone 2 after 3 rings it should forward the call to Phone 1 and on phone 1 it should ring 3 times then the call should disconnect

In call manage i have enabled the forward settings on both the phones ( i.e Phone 2 will forward the call to Phone 1 and the Phone 1 will forward the call to Phone 2 after 3 rings )

But what is happening here is call is getting loop and also it is not getting disconnect. How can we change this behaviour.

          Your answers are highly appreciated...   Kulasekara Raja. K

  • IP Telephony
Everyone's tags (4)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Question about CUCM 8.5

phone A DN - 1101

phone B DN - 2101

Hunt Pilot A DN - 1001

Hunt Pilot B DN - 2001

Line Group A membership:

Phone A DN 1101

Phone B DN 2101

routing top-down

Line Group B membership:

Phone B DN 2101

Phone A DN 1101

routing top-down

Hunt Pilot A --> hunt list A --> Line Group A

Hunt Pilot B --> hunt list B --> Line Group B

Hunt Pilots defined to hunt for 24 seconds (assuming US cadence of 4 sec ring cycles)

Line Groups defined to hunt for 12 seconds

HTH,

Chris

6 REPLIES
Cisco Employee

Question about CUCM 8.5

I'd configure a line group for each set of DNs and use the 2 DNs as the hunt pilots as well, do not configure a CFB/CFNA behavior

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Question about CUCM 8.5

Hi Java,

Thank you for your reply...

I have configured a line group from Call Routing --> Route/Hunt --> Line Group.

The values as follows:

Line Group Name : Test_Group, RNA reservation timeout : 3, Distribution Algarithum : Top Down.

In the current line group members it shows 1001 and 2001

Hope i have configured it correctly. But when i give ring to 1001 it rings always it is not going to 2001.

Correct me if i did any mistake in the configuration part. Since i am totally new for this domain.... :-(

Kulasekara Raja. K

Hall of Fame Super Silver

Question about CUCM 8.5

You need to change the DNs of the phons and build 1001 and 2001 as DNs of the hunt pilots.

HTH,

Chris

Question about CUCM 8.5

Hi Chris,

Thank you very much for your time and reply...

If you dont mind could you please explain briefly how your plan will satisfy my requirement.

Kulasekarar Raja. K

Hall of Fame Super Silver

Question about CUCM 8.5

phone A DN - 1101

phone B DN - 2101

Hunt Pilot A DN - 1001

Hunt Pilot B DN - 2001

Line Group A membership:

Phone A DN 1101

Phone B DN 2101

routing top-down

Line Group B membership:

Phone B DN 2101

Phone A DN 1101

routing top-down

Hunt Pilot A --> hunt list A --> Line Group A

Hunt Pilot B --> hunt list B --> Line Group B

Hunt Pilots defined to hunt for 24 seconds (assuming US cadence of 4 sec ring cycles)

Line Groups defined to hunt for 12 seconds

HTH,

Chris

Question about CUCM 8.5

Hi Chris,

Thank you very much for your brief explanation on this.

Will try and let you know the result.

Cheers !

Kulasekara Raja. K

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