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Question about CUCM 8 to 9 license upgrade

Hello,

For example, if the company already purchase 500 CUWL pro licenses, then purchased another 500 Unity connection license since there are enough DLUs in CUCM.

If this case, the company has 500 CUWL pro license but has 1000 Unity connection license, how does the license upgrade works in this case?

Thanks

2 REPLIES
VIP Purple

Hi Curtis,

Hi Curtis, CUWL PRO license has by default Unity Connection license included. Now, since customer has purchased another 500 license what I suppose would be of no use. regds, aman
Hall of Fame Super Silver

If you are under active UCSS

If you are under active UCSS then your upgrade will preserve all 1000 unity connection licenses, since you applied them you dont lose them, and I am not aware of RMA process for applied licenses.

Chris

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