03-18-2014 10:12 PM - edited 03-16-2019 10:10 PM
Hello,
For example, if the company already purchase 500 CUWL pro licenses, then purchased another 500 Unity connection license since there are enough DLUs in CUCM.
If this case, the company has 500 CUWL pro license but has 1000 Unity connection license, how does the license upgrade works in this case?
Thanks
03-18-2014 11:49 PM
03-19-2014 06:51 AM
If you are under active UCSS then your upgrade will preserve all 1000 unity connection licenses, since you applied them you dont lose them, and I am not aware of RMA process for applied licenses.
Chris
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