cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
123
Views
0
Helpful
2
Replies

Question about CUCM 8 to 9 license upgrade

Curtis Hu
Level 5
Level 5

Hello,

For example, if the company already purchase 500 CUWL pro licenses, then purchased another 500 Unity connection license since there are enough DLUs in CUCM.

If this case, the company has 500 CUWL pro license but has 1000 Unity connection license, how does the license upgrade works in this case?

Thanks

2 Replies 2

Aman Soi
VIP Alumni
VIP Alumni
Hi Curtis, CUWL PRO license has by default Unity Connection license included. Now, since customer has purchased another 500 license what I suppose would be of no use. regds, aman

Chris Deren
Hall of Fame
Hall of Fame

If you are under active UCSS then your upgrade will preserve all 1000 unity connection licenses, since you applied them you dont lose them, and I am not aware of RMA process for applied licenses.

Chris

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: