I have a CUCMBE version 6.1.3 that is giving me fits. I have need of sending a incoming call to a hunt pilot and (especially after hours) a call handler.
I cannot get the UC to transfer a call to a call handler at all. Every call goes to the Opening Greeting. I have used a dummy phone with a line configured and all calls forwarded to VM. Then I use the routing in Connections to send the calls to the greeting in the CH. THe CH offers the ability to access the directory handler, send a call to a particular source (which works) or take a message.
I have used a CTI Route Point as well. Nothing seems to work. I have created a new call handler, same thing happens. I have tried other CH. I don't think any are working at this time.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...