Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

question about TAPS for 6.X

Hello,

I have a question regarding TAPS. How do I define what DN's are going to be given to the phone when they dial the TAPS number. Is the number given out with what is defined in auto registration or is it defined in your BAT file with Dummy MACS.

I believe that you have to define these numbers in BAT but just wanted to get some clarification. Thanks

Jason

3 REPLIES
Hall of Fame Super Silver

Re: question about TAPS for 6.X

Phones register with auto-register DN range, and then once you enter the real DN ( assuming it has been imported DN via BAT) when prompted by TAPS script the phone will re-configure itself with the settings of the entered extension.

Chris

Re: question about TAPS for 6.X

Just to clarify

Phone registers to callmanager using auto registration.

Call TAPS

DN is assigned via what was imported into CCM through BAT.

Please let me know if I understand this correctly

Hall of Fame Super Silver

Re: question about TAPS for 6.X

You got it. The entered DN has to be on the primary line and shared lines are not supported.

The phones have to be imported with dummy MAC addresses which begin with BAT instead of SEP. There is a service parameter that allows to TAPS in on a device which does not begin with BAT but you should not have to change it.

One thing to watch out for is do not modify the device after it's imported and before you TAPS it in as it will change the device name from BAT to SEP.

One thing I always do is I assigend a CSS to auto registered phones via a DP which has access only to a blank transaltion pattern that has tranlates it to the CTI RP DN, hence as soon as you go off hook on the auto registered phone it connects you with the TAPS application, and you dont have to dial it.

HTH,

Chris

122
Views
5
Helpful
3
Replies
CreatePlease to create content