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New Member

question about WebDialer

Hi there,  we have a online directory and users can click the phone icon associate with number and cisco WebDialer appears. this is very handy features.

now question: 

                   

                         1,  if this WebDialer need installed in the client PC?

                         2,  how the webdialer know which Call manage to contact ?  (  if let's say, I have two cluster one for business one for lab, both can be access via lan)

                         3,  also how the WebDialer knows which IP phone to use to make a dial?

thanks in advance. 

Roy

1 REPLY
New Member

question about WebDialer

Hi all,    I have worked out with above questions...

the web site we running conmpany directory has setting point to the CUCM via IP address, this is why when user click the the icon it will connect to that CUCM and accept the user login detail to connect to user IP phones....

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