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Question on script

Hi

I want to make an script where i can set a boolean expression to true if a particular supervisor is logged in in a particular CSQ,

Kindly let me know how can i trace supervisor login  and also get the name of the supervisor who are logged in , also what i found is that if i use create xml document in uccx version 8 with DOC[file location] it is going to /opt/cisco/uccx/document/user/en_us , what i want is that ithe script should refernce to any folder created in the document management page and not the en_us created by default so that i can cretae different folder for different lanugaue How can i chage the default location where the script search if used with DOC[] format.

Regards

RC

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1 REPLY
Cisco Employee

Question on script

Rupam,

Unfortunately, I dont have answer to your query but to help you get quick answers, I'd like to suggest you that always raise Contact Center related queries on Contact Center section of forums. https://supportforums.cisco.com/community/netpro/collaboration-voice-video/contact-center?view=discussions

Not all monitor both IP Telephony & Contact Center sections.

Hope it helps ?

GP.

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