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Question: What tracefiles to use when looking for forwarding of a Directory

Hi guys

I have a strange problem, every morning a one of my users phone has been forwarded to his mobile. What trace files should i look in to find out why it is being forwarded, and what initiates the forwarding?

Brif system overview:

CUCM 6.1.2

Unity 5.0.2

IPCCx 5.0.1

Aastra CMG/CTC 2007 (I can't find any forwarding actions here on this DN)

I hope one of your experts in here can help me...

/Tim

1 REPLY
Cisco Employee

Re: Question: What tracefiles to use when looking for forwarding

I would start by a regular CUCM trace to find out if it's done via the phone by someone

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

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