Queuing in CUCM9 with scripts

[ivan aguilar]

Hi!

i am making a mock-up in CUCM9 testing the new queuing into hunt pilot.

This is the new window in this version for queuing:

Question is, how can i manage scripts in a CCX? in destination pattern put the extension of my CCX server? is the only way I see

Thanks!                  

[Ayodeji Okanlawon · Accepted solution]

UCCX scripts are totally different from the basic queuing functionality in CUCM9. If you want to roll calls over to UCCX, then you just need to put the extension of your UCCX Jtapi trigger in the destination

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

[ivan aguilar]

aaa ok, then instead of put my voicemail extension, put the jtapi triggerof CCX.

Thanks, just only need to test it, but my phones are unregistered due to license. Do you know if without a demo license in cucm 9 is not possible register any phone? I can not register even the CIPC.

(waiting for TAC , a problem with my license....)

Thanks!!

[Ayodeji Okanlawon]

If you dont have a demo license, then you need a valid production license. Without any form of licenses, you will have issues with adding phones etc

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

[ivan aguilar]

ok thanks......this is what is happening........

regards!