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tka
Community Member

"Database Communication Error" message after IP change

Hi All,

Is it normal that we can access the Admin web page after an IP change.

I got the message "Database Communication Error".

Should I reset the admin password ?

thanks in advance.

Bets regards

2 REPLIES
Bronze

Re: "Database Communication Error" message after IP change

What steps did you take in changing the IP address? Was it CM business edition? If you don't do it correctly, you'll get the database error. Business edition doesn't support changing the IP address.

tka
Community Member

Re: "Database Communication Error" message after IP change

Hi,

It is not business edition. CCM 6.1

I changed the IP address of the publisher. He's restarted. Then I did the same with the subscriber.

best regards,

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