Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

"Mute" softkey in 7911 IP Phone

Hi,

i am using Cisco CM5.1.3. I am using 7911 ip phone but unable to mute, i want to create a softkey as "Mute" as there are no Mute button.

Required urgent help.

Thanks in advance.

7 REPLIES
Hall of Fame Super Gold

Re: "Mute" softkey in 7911 IP Phone

You cannot create a Mute softkey.

From a Cisco FAQ:

Q. Do Cisco 7911 IP Phones have a mute button?

A. The Cisco 7911 IP Phones do not have a mute button. However, they have a Monitor softkey which functions as a mute button as well.

New Member

Re: "Mute" softkey in 7911 IP Phone

Thanks.

Just another question irrespective of the phone model can i create a Softkey for "Mute" in general?

Hall of Fame Super Gold

Re: "Mute" softkey in 7911 IP Phone

No, never. It is always a physical button.

Please remember to rate useful posts with the scrollbox below.

New Member

 So here is a shot of a 7911

 

So here is a shot of a 7911 with a "mute" soft key.

 

How do we reproduce this on other phones of the same model?

 

And all the "monitor" button seems to do is output over the speaker. 

New Member

So here is a shot of a 7911

--- 

New Member

You can create a Mute softkey

You can create a Mute softkey now.  Hope this helps

New Member

7911_mute_enable.png

22985
Views
18
Helpful
7
Replies