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Community Member

"One monent please your call is being connected" message

Here is a weird message I am now getting when I dial a fax machine 4 digit extension or 7 digit number.

Where is this coming from? IPCC? How could I tell?

Thanks,

Randall

5 REPLIES
Cisco Employee

Re: "One monent please your call is being connected" message

what is the call flow of this??

is that a female or male voice??

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: "One monent please your call is being connected" message

it is a female voice. it has to be internal to the CCM 4.1.3 since it happens when I dial only 4 digits.

Not sure of the call flow. How do i look at that?

Thanks,

Rnadall

Cisco Employee

Re: "One monent please your call is being connected" message

you would need to look at your dial plan to find out what elements you're matching, even if it's only 4 digits you could be reaching something else (unity, IPCC)

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Silver

Re: "One monent please your call is being connected" message

It sounds like Unity, in the users subscriber options there is a tick box regarding transfer annoucement turning it off / on

Cisco Employee

Re: "One monent please your call is being connected" message

try turning that option off and test, maybe you're right and it's the unity lady. that's why i asked for the call flow

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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