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New Member

"-" in telephony number of Corporate Directory

I have a large national site deployment where I'm using 8-digit inter-site dialing per SRND. 8-XXX-YYYY, where 8 represent on-net dialing, XXX=site code and YYYY is Site DNs.

(Translation patterns allow for 4-digit intrasite dialing).

For aesthetic reasons, I'd like to put the number in the corporate directory/User with the dashes: 8-237-5555. However, it appears that CUCM actually tries to dial the dashes. Is there some enterprise parameter or some other way to pull the dashes out, when dialing from the IP phone corporate directory?

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Accepted Solutions

Re: "-" in telephony number of Corporate Directory

Is that the latest load? I cant remember. I had problems with the 7916 expansion modules not loading. Combo of firmwares, and tftp restarts, etc. seems like out of the box 7.0, upgrade the phones firmwares for sure!

good luck!

5 REPLIES

Re: "-" in telephony number of Corporate Directory

Check the phone firmware... I had a CUCM 7.x out of the box, and the phones were failing on the dialing the corp directory because of the dash. I upgraded the firmware and it corrected itself.

It seemed to work on IP communicator (if I remember right) but failed on 7945/65/75 phones until I updated the firmware.

Cheers

New Member

Re: "-" in telephony number of Corporate Directory

That will be the second problem I've had with SCCP 8.4.1SR1S.

Good suggestion- I'll give it a whirl!

Mike.

Re: "-" in telephony number of Corporate Directory

Is that the latest load? I cant remember. I had problems with the 7916 expansion modules not loading. Combo of firmwares, and tftp restarts, etc. seems like out of the box 7.0, upgrade the phones firmwares for sure!

good luck!

New Member

Re: "-" in telephony number of Corporate Directory

That was it! The version I uploaded to was 8.4-1 SR3. Amazing!

Thanks!

Re: "-" in telephony number of Corporate Directory

sweet. Glad it worked for you!

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